Weekend Customer Service Representative

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met. Your ability to communicate effectively and resolve issues will be key in maintaining customer satisfaction and loyalty. This position is ideal for individuals who thrive in a fast-paced environment and enjoy helping others.

We are looking for a part time, dedicated and customer-focused Remote Customer Service Representative to work weekends and select weekdays, as needed, to help us make magical memories. This role is perfect for individuals who excel in providing outstanding support and are eager to contribute to a positive customer experience.
• Must be reside in the Eastern or Central time zone.

Key Responsibilities:
• Respond to customer inquiries via phone and email with a sprinkle of magic and professionalism.
• Provide accurate information on event details and company policies.
• Resolve customer issues efficiently and with grace.
• Stay informed on product updates and company policies.

Qualifications:
• Previous experience in customer service or a related field is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently in a remote setting.
• Availability to work weekends and select weekdays, as needed

If you’re ready to embark on a journey of customer enchantment, we invite you to apply and bring your magic to our team!

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:
• Flexible schedule
• Work from home

Shift:
• 10 hour shift
• 8 hour shift

Work Location: Remote