Legal Operations Manager

Join the Future of Supply Chain Intelligence — Powered by Agentic AI 

At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care. 

Our advantage isn’t just technology — it’s the largest supplier-validated data lake in the industry, built over 15 years and constantly enriched by our global intelligence network. It’s how we deliver multi-tier visibility, real-time risk assessment, and adaptive compliance at scale. 

But the real power behind Resilinc? Our people. We’re a fully remote, mission-driven global team, united by one goal: ensuring vital products reach the people who need them — when and where they need them. 

Whether it’s helping ensure cancer treatments arrive on time or flagging geopolitical risks before they disrupt critical supply lines, you’ll see your impact every day. If you're passionate about building technology that matters, driven by purpose, and being an agent of change who is ready to shape the next era of self-healing supply chains, we’d love to meet you. 

Resilinc | Innovation with Purpose. Intelligence with Impact. 

About The Role

The Legal Operations Manager will scale our in-house legal operations function. You will support our in-house counsel to optimize and streamline legal operations including contract management, compliance, legal research, and the preparation of legal documents.

As a key partner to our cross functional compliance, security, finance, HR and operational team, you will manage projects, oversee vendor relationships, implement knowledge management systems, and develop analytics to support data-driven decision-making.

You should have a keen understanding of legal operations and the ability to translate complex legal and technical concepts into actionable operational strategies, with a particular focus on supporting contract management, intellectual property, compliance and research security initiatives.

You will serve as a critical partner to the Legal, Research Security, and cross-functional teams, driving operational excellence and strategic initiatives. You will be instrumental in ensuring that our legal operations run smoothly and efficiently, with a strong focus on SaaS-related legal matters such as software licensing, data privacy, and intellectual property.

What You Will Do

• Assist in drafting, reviewing, negotiating, and revising SaaS agreements, NDAs, vendor agreements and other legal contracts.
• Manage the lifecycle of customer and vendor contracts, including drafting, reviewing, negotiating, and maintaining records of all company contracts.
• Serve as a point of contact for contract-related inquiries from internal departments and external counter-parties. Organize and maintain the company’s contract management system, ensuring all agreements are properly filed and accessible.

• Conduct legal research on topics related to SaaS-specific regulations, including data privacy (GDPR, CCPA), artificial intelligence, intellectual property rights, and software licensing.
• Assist the legal team with preparing responses to legal inquiries, proposals, assessments, and audits.
• Support the compliance team with maintaining up-to-date policies and procedures to ensure adherence to relevant laws and regulations.
• Monitor changes to applicable laws and ensure compliance with federal, state, and international regulations affecting the SaaS industry.

• Assist with the management of legal matters involving third-party vendors, including reviewing and maintaining vendor contracts.
• Support the legal team in responding to legal requests, including contract negotiations and handling legal inquiries.

• Assist with the implementation of legal technology solutions, including contract lifecycle management (CLM) platforms, equity management, and compliance tracking tools.
• Maintain and update legal templates and playbooks used by the company’s legal team and other departments.
• Provide administrative support to the legal department, including managing calendars, scheduling meetings, and organizing files.
• Work closely with internal teams, including sales, finance, product, and operations, to ensure contract terms and organizational policies and processes are understood and adhered to.
• Prepare regular reports on matter management, contract status, compliance issues, and other relevant metrics.

• 4+ years of experience as a paralegal, preferably in a high-growth SaaS or tech company.
• Bachelor’s degree or Paralegal Certification from an accredited program.
• Familiarity and substantial experience with SaaS agreements, software licensing, and technology-related legal issues.
• Strong understanding of data privacy regulations (GDPR, CCPA) and compliance requirements in the SaaS industry.
• Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Exceptional attention to detail and accuracy in all work.
• Strong communication skills, both written and verbal, with the ability to interact with various departments and external clients.
• Proficiency with legal technology solutions, including contract management systems, document management platforms, equity management platforms and e-discovery tools.

• Familiarity with SaaS contract structures (e.g., subscription agreements, service-level agreements, and NDAs).
• Experience working with contract lifecycle management (CLM) platforms such as Ironclad, DocuSign, or similar.
• Knowledge of intellectual property laws, software licensing agreements, and other SaaS-specific legal issues.
• Ability to handle sensitive and confidential information with discretion.

If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.

Benefits

We offer comprehensive benefits that are specific to each country. Your talent acquisition contact can provide you with a FAQ list for your country. Everyone at Resilinc is eligible for healthcare coverage, retirement benefits, paid time off and learning and development opportunities.  

To learn more about Resilinc, visit our website:  

Resilinc End-to-End Supply Chain Risk Management Solutions - Resilinc