Community Manager

Who is Risk Labs? Risk Labs is the foundation and core team whose mandate is to build and grow the UMA and Across protocol ecosystems.

What is UMA?UMA's optimistic oracle (OO) can record any verifiable truth or data onto a blockchain. UMA Purpose: UMA is the canonical source of truth that blockchains use to verify real world data. UMA Vision: UMA enables any verifiable truth to be recorded on-chain, trustlessly.

What is Across?Across is a cross-chain bridge for L2s and rollups secured by UMA’s OO. Across' purpose: Across is to fulfill crypto’s potential by making blockchains more usable, more accessible and more efficient. Across’ Vision: Intents are the standard in x-chain interoperability, and are settled by Across.

Job Description

We’re seeking a passionate and skilled community manager to join the Risk Labs team. As a community manager, you will be the bridge (pun intended) between our core team and the two vibrant communities in your care - both the UMA and the Across community. You will play a crucial role in building and nurturing a strong, engaged community of users, developers, and enthusiasts around both Uma and Across. 

This position offers a unique opportunity to be at the forefront of innovation in the blockchain space and contribute to the success of groundbreaking interoperability and oracle solutions. As a member of our marketing team, you’ll work to create a positive, responsive, and engaging environment for new and existing community members and users.

• Manage the functionality and oversee the moderation of our community platforms to create welcoming and productive environments for users.
• Maintain a strong user support presence, and bridge communication between the company and the community as needed to facilitate quick response times and resolutions.
• Organize and host online community events such as quests, community calls, AMAs, and more to grow our community and boost brand awareness.
• Lead community growth campaigns across social media platforms to attract new members and boost brand recognition.
• Engage with users across various platforms and partner communities to actively encourage customer adoption, loyalty, and advocacy.
• Manage and support community moderation teams, technical support teams, verification teams, and other community engagement contributors to ensure efficient operation.

• Bachelor's degree in marketing, communications, social media management, or related field preferred.
• 3+ years of related full-time work experience required, and 2+ years of admin experience managing messaging platforms like Discord or Telegram.
• Experience with leading community-based moderators, or similar leadership roles.
• Deep understanding of DAO culture, governance processes, and DAO tooling.
• Excellent communication, and interpersonal skills.
• Strong resourcefulness and attention to detail.
• Ability to showcase your infectious positive energy, empathetic attitude, and kindness in your work.
• Familiarity with DeFi, interop solutions, oracles, prediction markets, and related blockchain technologies is a significant plus.

Benefits and Compensation

- Pay packages include competitive salaries & meaningful token options.

- Salaries for this role range from $50-80k (USD), and your token allocation can grow with your voting rewards while you participate in the growing ecosystem.

- Will pay in stablecoins or fiat.

Philosophies for a culture that shows we care:

- Take vacation when you need it, family care, training, and development (just to name a few).

- 100% remote, which means we encourage you to create the work environment that you thrive in

- At least two team wide offsites a year with the entire Risk Labs team

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Risk Labs, the employing entity, is an equal opportunity employer and is dedicated to diverse, inclusive, and authentic workplaces. So,  if you’re excited about this role but your past experience doesn’t perfectly align- we encourage you to apply anyways. We value you taking the chance. Risk labs will not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our values:

1) We value each individual’s right to economic freedom.

2) We value openness, honesty, and directness.

3) We value integrity.

4) We value iterative learning.

5) We value taking smart risks.

6) We value creating an environment where everyone “does their best work”.

Why do we love working at Risk Labs?

We are a group that's aligned with the ethos of the crypto industry and doing our best to make an impact for the industry and world at large. You’ll succeed with Risk Labs if you’re a self-starter, kind, adaptable, and passionate about making an impact. Risk Labs is a values driven team that strives to create an environment where we can do our best work, and succeed. We're building products that we believe in, and continuing to strive for innovation and growth. Both personally and professionally we support each other to create a happy, healthy, and inspired team vibe, so we can remain motivated to build things the world needs and loves. We take pride in the fact that we are at once family-friendly as well as nomad-friendly.UMA's optimistic oracle is a decentralized truth machine for Web3- yes, that’s a bold and very exciting statement. We’ve built a solid foundation, in terms of the team, the technology, and the products, and the road map ahead is one full of exciting technical challenges, growth, and telling our story to the world. Across is forging the path for intents-based solutions and settlements, creating an interoperable world where DeFi is seamless. We’ve grown from an early bridge, to a market leader, and won’t stop innovating and building. We have big dreams, and a team excited to bring them to life. 

Still want to know more?

- Our team blends a mix of highly-sought engineers, and a diverse business team to showcase their high quality tech. Our international and fast-growing team includes a diverse background of experiences and has drawn world class talent. We have a great network of supportive investors from groups like: Placeholder, Blockchain Capital, Bain Capital, Coinbase, Dragonfly... to name a few.

- Teammates take the time off that they need and support each other to be their best selves- we care about your wellness. 

- You will not get bored with Risk Labs. We are constantly developing, building, experimenting and evolving. Yes we try to allow people to focus on their specific product areas, but things are always shifting and evolving. There’s no right answer and we’re all just doing our best!