Community Manager

.About the role:

We are seeking an enthusiastic Junior Community Manager to join our dynamic Social Marketing Team. Reporting directly to the Community Marketing Manager, you'll play a pivotal role in executing strategies designed to connect deeply with our users. You’ll engage directly with communities on platforms like Reddit, Discord, and other emerging channels, actively embedding Roblox into conversations and nurturing brand advocacy. This role is ideal for a creative and proactive individual eager to build relationships and amplify positive perceptions of Roblox within existing digital communities.

You will:

• Community Engagement: Proactively participate in conversations across Reddit, Discord, and other digital communities, fostering meaningful interactions and positive dialogue. Ensure Roblox is seen as approachable, responsive, and supportive.
• Content Execution: Collaborate closely with the Community Marketing Manager to implement content strategies. Create engaging, community-specific content that resonates with Roblox users, creators, and fans on various social platforms.
• Channel Relationships: Establish and maintain positive relationships with moderators and leaders within key external communities, ensuring a mutually beneficial exchange of information and support.
• Trend Monitoring & Insights: Regularly monitor discussions and sentiment within community channels, identifying key trends, opportunities, and potential issues. Provide regular feedback and insights to internal teams to help inform broader strategies.
• Advocacy Building: Identify and engage influential community members who can become brand advocates. Highlight user-generated content and creator achievements, spotlighting positive community contributions.

You have:

• Must have 2-3 years of experience in community management, social media engagement, or a related field.
• Strong familiarity with social media platforms (TikTok, Instagram, X) and community platforms (Reddit, Discord).
• Exceptional written and verbal communication skills, with the ability to craft engaging, community-centric content.
• Highly organized with proven ability to multitask effectively in a fast-paced environment.

Nice to have:

• Passion for Roblox, including familiarity with popular Roblox games and the platform ecosystem.
• Experience with Social Listening tools such as Brandwatch, Sprinklr, Meltwater, etc.
• Experience in the gaming industry or familiarity with gaming community dynamics.