Technical Project Manager

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies.

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

The Rokt engineering team builds best-in-class e-commerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to understand consumers better. Our bespoke platform handles millions of transactions per day. It considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams, and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Technical Project Manager

Target total compensation of $291,000, including a fixed annual salary of $200,000 (with superannuation for AU roles), an employee equity plan grant, and world-class benefits. 

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

The Technical Project Manager (TPM) oversees 2-3 engineering squads, each focusing on a specific area within the mParticle product. TPMs play a key role in fostering collaboration and efficiency across teams and individuals by facilitating all scrum ceremonies, enhancing processes, and ensuring the adoption of agile best practices. Their efforts contribute to the successful execution of both product and engineering projects. The TPM also serves as a point of escalation, helping to address any risks or blockers that may arise during project milestones. Proactive and forward-thinking, the TPM consistently seeks opportunities for continuous improvement within their teams and across the organization.

About the role: 

• Ensure the team's work is well-planned or managed reactively as needed, prioritizing roadmap goals and on-time delivery.
• Identify opportunities to enhance team productivity, promote process adherence, and proactively mitigate risks.
• Maintain strong communication, facilitate trade-off discussions, and keep stakeholders informed and aligned.
• Facilitate agile ceremonies, optimize team capacity, and work across disciplines to ensure smooth product releases.
• Handle escalated concerns, collaborate with leadership, and drive appropriate next steps for resolution.

About you:

• 3+ years of experience in technical project management, scrum master or related 
• Solid experience working with product managers, engineers, tech writing and design in an  agile environment
• Highly organized, flexible individual who thrives in a fast-paced environment with a positive attitude, where ambiguity and change are common
• Demonstrate technical thought leadership, be a strategic partner, take ownership, be proactive and take initiative independently
• Experience working in Jira required; Jira admin experience and scrum master certification a plus

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance! [US ONLY]
• Dog-friendly office [NY OFFICE ONLY]
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps