Customer Sales Executive / Account Manager

We are Rydoo! Europe’s fintech scale-up that makes spend management the easiest part of your day.

Spend management has been too complicated for too long. Rydoo's app backed with OCR technology helps our clients save time and money with just a few clicks & photos.

We are building a new generation of spend management software with a product-first approach that our end-users truly benefit from.

RYDOO IN A SNAPSHOT

• Ambitious international team (150+ Rydoo'ers and growing)
• 33 nationalities speaking over 15 languages
• 6 offices across 3 continents
• Easy to use spend management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.4 employer score on Glassdoor

The Role

At Rydoo, we're on a mission to redefine how businesses manage expenses. As a Customer Sales Executive, you’ll own a portfolio of strategic accounts, driving long-term success and recurring revenue growth. You’ll act as a trusted advisor—building strong relationships, identifying upsell and cross-sell opportunities, and leading high-impact negotiations. By aligning customer needs with Rydoo’s solutions, you’ll focus on maximizing net revenue retention and overall satisfaction. Collaborating closely with Product, Customer Success, and Partnerships, you’ll ensure we consistently deliver value and innovation to our clients.

This role is ideal for someone with a strong commercial background who enjoys building long-term partnerships, influencing stakeholders, and driving results through cross-functional collaboration.

Responsibilities

• Own a portfolio of existing customers and manage all commercial aspects of the relationship
• Identify growth opportunities (upsell/cross-sell), run product demos, and tailor proposals to client needs
• Lead contract renewal processes and pricing negotiations with key stakeholders
• Build strong account plans and maintain ongoing business relationships
• Monitor customer health and proactively address any risks or concerns
• Act as the customer voice within Rydoo, sharing insights with internal teams to improve product and service delivery
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience
  

Practicalities

• You’ll be reporting to the Head of Success
• You’ll be part of the Customer Success team
• Location: Mechelen
• Start date: July 2025

• 3+ years of experience in Account Management, Sales, or Customer Success, ideally in a SaaS or tech-driven environment
• Strong commercial mindset with a track record of identifying and closing growth opportunities
• Proficient in Salesforce CRM – diligent in managing pipelines, forecasts, and tracking customer activity
• Excellent communication skills in English (written and spoken); Dutch, German, or French are a real plus
• Comfortable managing commercial conversations and contract negotiations with various stakeholders, including mid- and senior-level decision-makers
• Strong organizational and problem-solving skills, with a proactive and customer-centric approach
• Team player who thrives in an international, collaborative, and fast-moving environment

Next to our amazing team, informal & international company culture and our mission to become the N1 spend management tool in Europe, we offer some nice benefits that make working at Rydoo even more fun:

• A competitive package, including salary and benefits
• Meal vouchers of €8 per day
• #RydooHybrid work policy: decide for yourself where you work most efficient
• #RydooOnTour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
• Professional freedom and a flexible work environment
• Upskilling through training and coaching programs
• Regular company and team events
• Wonderful international team with more than 33 different nationalities
• Spectacular onboarding program for all new Rydooer’s
• Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional afterwork drink and great parties (believe us 😉)
• Permanent contract

Check us out

LinkedIn: https://www.linkedin.com/company/rydoo

Glassdoor: http://bit.ly/2UujjWJ

Instagram: https://www.instagram.com/rydoo/

YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18jWHt_A

Join Rydoo and leave your mark on the future of Spend Management – Ready to join?