Veterinary Receptionist

Rye Harrison Veterinary Hospital is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

 What to Expect

As you join our mission, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $20.00 - $24.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Enjoy a 4-day work week! This position includes one 12-hour shift (7:45 AM – 7:30/8:00 PM) and three 9-hour shifts (7:45 AM – 5:30 PM). Additionally, availability for an alternating half-day on Saturdays may be required. Flexibility in scheduling is currently available.

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Minimum of 2 years of experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor

About Rye Harrison Veterinary Hospital

Rye Harrison Veterinary Hospital, located in Rye, NY, is a full-service veterinary hospital offering comprehensive care for dogs, cats, and exotic pets. As an AAHA-accredited practice since 1954, they uphold high standards in veterinary medicine, covering wellness exams, diagnostics, surgery, dental care, and more. The hospital also provides grooming and boarding services and serves both Westchester, NY, and Fairfield, CT communities. Led by an experienced team of veterinarians, Rye Harrison Veterinary Hospital is committed to compassionate, quality care in a welcoming environment.