Sales Operations Manager

Full time, permanent. Monday - Friday 8.30am - 5pm

(Option for hybrid working based in our Brighton office, or fully remote for the ideal candidate)

Are you passionate about driving operational efficiency, aligning teams, and ensuring seamless sales processes? We’re looking for a Sales Operations Manager to take our sales function to the next level. This is a key role in streamlining operations, optimising tools, and improving processes to enable sustainable revenue growth and support high-performing teams.

About us

We help leading brands from Cadbury to Clarins to Estee Lauder engage their audiences through social and online media to create highly targeted product sampling campaigns in Europe, the US and APAC using our market leading sampling platform.

Our end-to-end sampling solutions drive loyalty and engagement while helping brands acquire valuable first-party data and product reviews. Our vibrant office is located in the heart of Brighton, within a brand-new co-working space that offers various perks, including Cake Wednesdays and a drinks trolley on Fridays.

About you:

As a Sales Operations Manager, you will play a pivotal role in ensuring consistency and alignment across sales, marketing, and commercial teams. Your expertise in data management, CRM systems (with a focus on Salesforce), and process optimisation will empower our teams to execute more effectively and drive revenue growth.

This is more than just a role; it’s an opportunity to act as the backbone of our go-to-market (GTM) efforts, enabling data-driven decisions and scalable operations.

Data Management

• Ensure accurate client and prospect data while maintaining data integrity.
• Manage account relationships, ownership structures, and field validations.
• Build and maintain filters and lists for efficient access to relevant data.
• Validate and update contact details, ensuring irrelevant entries are tagged.

Opportunity Management & Forecasting

• Streamline opportunity management and forecasting processes.
• Champion best practices to ensure precise sales records and forecast accuracy.

CRM & Tech Stack Management

• Oversee and optimise Salesforce (layouts, workflows, and dashboards).
• Automate repeatable processes through Salesforce Flows and integrations with tools like HubSpot, Apollo, LinkedIn Navigator, and Xero.
• Manage reporting to deliver clear visibility into KPIs and metrics.

Process Optimisation

• Improve workflows to foster collaboration across sales, marketing, and commercial teams.
• Develop and implement best practices to enhance GTM strategies and execution.

Documentation & Training

• Create and maintain process and system documentation, including training materials such as guides and video tutorials.
• Maintain detailed reference documentation, including field dictionaries and data flow diagrams.

What We’re Looking For

• Experience: Proven success in Sales Operations, Revenue Operations, or a similar role.
• Technical Expertise: Proficiency with Salesforce (administration and optimisation) and tools like HubSpot and Apollo.
• Data Mastery: Skilled in data integrity, validation, and actionable reporting.
• Process Improvement: Experience in streamlining workflows and driving efficiency.
• Documentation & Training: Strong ability to create user-friendly materials and maintain comprehensive documentation.
• Analytical Mindset: Able to turn complex data into actionable insights.

• Hybrid working set-up.
• Auto-enrollment in the company-wide benefits scheme including EMI share options.
• Health Cash Plan, PMI, EAP & comprehensive well-being support package.
• Generous holiday entitlement, including two weeks off at the end of the year.
• A dynamic and collaborative work environment.
• The opportunity to make a meaningful impact on our growth and success.
• A chance to shape and optimise operations that empower teams to excel.
• Regular work social events including team lunches, Spa days, Go Karting, mini golf.
• A bright, modern office within a co-working space in the heart of Brighton.

Apply now to join our team and make a lasting impact.

Salary

£35k - £50k+ (dependant on experience) + bonus & benefits

Sampl encourages applications from candidates from diverse and underrepresented backgrounds.