Logistics Warehouse Manager (EM6958)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

 As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Logistics Warehouse Manager is responsible for overseeing the end-to-end movement and handling of goods within the warehouse to ensure efficiency, accuracy, and cost-effectiveness. This role leads inbound, outbound, inventory, and reverse logistics operations while maintaining high service levels and operational excellence. The manager plays a key role in coordinating with internal teams and external partners to meet business and customer expectations.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

 Key Responsibilities:

 1. Planning and Coordination:

• Develop and execute daily and long-term plans for shipping, receiving, returns, and transportation.
• Align operational strategies with business goals and seasonal demand forecasts.

2. Inbound Operations:

• Manage inbound schedules based on forecasts to ensure timely receipt of shipments without incurring demurrage or detention.
• Coordinate with suppliers, carriers, and internal stakeholders for seamless unloading and put-away processes.

3. Outbound & Transportation Management:

• Optimize outbound delivery processes by managing transportation routes, lead times, and carrier performance.
• Ensure on-time and cost-effective outbound shipments through effective communication with carriers and customers, in alignment with service-level agreements.

4. Inventory Management:

• Oversee warehouse inventory control, including cycle counts and reconciliation.
• Maintain accurate stock records to support planning, fulfillment, and financial reporting.

5. Returns Management:

• Lead the reverse logistics process including receipt, quality inspection, and disposition of returned goods.
• Implement procedures to streamline returns and reduce costs.

6. Team Supervision and 3PL Management:

• Provide leadership, training, and performance feedback to internal staff and 3PL partners.
• Monitor 3PL KPIs and enforce compliance with SLAs and company policies.

7. Problem Solving and Operational Efficiency:

• Identify and resolve logistics bottlenecks and operational issues proactively.
• Drive continuous improvement initiatives to enhance productivity and service quality.

8. Data Analysis and Reporting:

• Analyze operational data and KPIs to assess performance and identify improvement areas.
• Generate and present regular reports to leadership on warehouse and logistics performance.

9. OSHA Compliance & Safety:

• Ensure compliance with OSHA regulations and all applicable workplace safety standards.
• Conduct regular safety audits, risk assessments, and enforce proper safety procedures.
• Train staff on warehouse safety protocols and emergency procedures.
• Maintain clean, organized, and hazard-free working environments to promote health and safety culture.

Requirements/Qualifications:

• Bachelor’s Degree in Business Administration, Logistics, Supply Chain or equivalent experience required
• 8+ years of logistics experience required
• 3+ years of warehouse management experience required
• KPI management, Inventory Slotting, Inventory Accuracy, Inventory Consistency, Inventory availability experience required
• Experience and ability to work with Distribution Center, Supply Chain Team, Carriers to resolve any inbound/outbound shipment issues is required
• Ability to expedite emergency requests
• Ability to analyze and report recommendations and results related to operations
• Excellent verbal and written communication skills to ensure communication to appropriate stakeholders, with appropriate ad-hoc reports and analyses issued timely and accurately
• Ability to maintain the building operations to comply with all regulatory obligations, including but not limited to OSHA and other government regulations
• Work Location : 140 Prosperity Drive, Garden City, GA 31408 (Onsite)

 Physical Demands:

• Able to walk, stand, or sit for long periods during the workday
• Occasionally lift or move items up to 25–50 lbs
• Comfortable with bending, reaching, climbing, or other basic physical movements
• Use of hands for typing, paperwork, or light equipment handling
• Able to work in warehouse conditions (temperature changes, noise, dust)
• Good vision and hearing to perform daily tasks and communicate clearly

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision, and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.