Returns-Inventory Supervisor (EM6883)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Returns Inventory Supervisor oversees inventory accuracy, process adherence, and cycle counting while ensuring timely reporting and compliance with training and safety standards.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Key Responsibilities:

• Must have excellent communication and interpersonal relation skill, strong attention to detail
• Ability to multi task
• Excellent customer service skills and ability to engage and work directly with customer
• Problem solver mindset, self-motivated and organized
• Ability to handle high pressure and fast paced environment
• Strong work ethic
• Ability to set up priorities and complete tasks
• Report to and communicate with Site/General Manager and client
• Ability to summarize data in information in precise documents
• Able to take and follow precise direction
• Monitor all processes and employees for adherence
• Collaborate with team members, Site Manager
• Monitor and cycle all materials weekly to ensure proper cycle counting completion and accuracy of physical inventory
• Participation in official PI twice a year, including all preparation, actual counts, reconciliations and claim submissions
• Complete all reporting timely, accurately as directed for daily, weekly and monthly reporting
• Ensure all required training is completed in a timely manner and as scheduled
• Must be able to work with all levels of management professionally
• Keep a clean and safe working environment, organized and structured
• Prepare for peak season operations
• Identifies needs and possible improvement
• Support the warehouse operation
• Support and participate in Projects
• Demonstrate a commitment quality and safety
• Must be honest and transparent in all work situations
• Manage additional tasks assigned as needed.

• High School Diploma or GED Required
• 3+ years of experience as Logistics Operations Support or similar warehouse supervisory position
• Proficient knowledge of Microsoft Office applications (Excel, PowerPoint, Word, etc.)
• Minimum of 3 years Leadership experience with returns / reverse operation required
• Excellent knowledge of data analysis
• Working knowledge of inventory management
• Working knowledge of warehouse management software
• Ability to accurately track trends and create reports
• Analytical mindset with strong math skills
• Excellent organizational and planning skills
• Spanish Bilingual is a plus
• May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs
• Analytical with strong math skills
• Reliable and trustworthy

Benefits:

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.