Document Control Coordinator

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals:

• Advance Airport Development
• Transform the Customer Experience
• Optimize Ongoing Business
• Cultivate Our Culture

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

Why You'll Love Working at SAN:

• Location:  The Facilities Management Department (FMD) Administration Building and Program Management Complex, located on the San Diego International Airport campus. Both providing one-of-a-kind views of our runway, stunning San Diego Bay, the Pacific Ocean, and the city skyline. Enjoy one of the several outdoor terraces and courtyards in sunny San Diego.
• Hybrid Work Schedule: We offer a flexible telecommuting schedule.
• Salary: The hiring salary for the Document Control Coordinator is starting at $66,133. The full pay range for the Document Control Coordinator is $56,524 to $90,439.
• Benefits: You will enjoy 14 paid holidays, 18 – 33 days of vacation (PTO), an annual employer-funded Lifestyle Spending Account which you can use to invest in your personal development and growth activities, parental and child care benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan, 457 defined contribution plan, and more!
• Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails.
• Application Deadline: February 12, 2025, applications will be reviewed after this date.

About the Job:

The Facilities Management and Airport Design and Construction departments are seeking two dedicated Document Control Coordinators to play a key role in managing and optimizing both physical and electronic documents. We’re looking for individuals with a keen eye for detail and a proactive mindset to ensure smooth document workflows and maintain compliance with policies. The ideal candidates will bring experience in document management and policy adherence, with a commitment to driving efficiency and organization across our teams.

What You’ll Do:

• Technical Assistance & System Management: Support electronic document management system, migrate legacy documents, and troubleshoot software issues with stakeholders; provide best practices training; collaborate with stakeholders to troubleshoot and resolve system and software issues.
• Document Control & Compliance: Manage document control programs to ensure compliance with internal standards, laws, and regulations; serve as Records Coordinator.
• Contract Solicitation Support: Participate in Request for Proposals for service agreements, assist in the electronic distribution of bid package proposals to stakeholders.
• Public Records Request: Respond to Public Records Requests in accordance with the California Public Records Act, ensure compliance of 49 CFR 1520 protection of sensitive security information.
• Coding & Indexing Management: Develop and maintain coding, review and apply appropriate indexing structures, and processes for document management; create, update, and maintain technical documentation such as manuals, SOPs, and workflows.
• Training & Employee Transition: Conduct document control training and facilitate exit interviews for departing employees; perform other duties as assigned.

The Skills We Are Looking For:

• Attention to Detail - Ensures deliverables are legible, text-searchable, properly orientated, complete, and accurate and if certified that it meets required standards.
• Critical Evaluation - Translates business requirements, objectives, and strategies, analyzes and defines problems, advances alternative solutions, identifies optimal solution, listens and clarifies information.
• Problem-Solving/Agility - Completes review of situation or factors and collaboratively generates alternative or solution, readily adapts behavior or new work methods to evolving and unexpected situations and obstacles.
• Interpersonal Ability - Proficiently communicates clearly, interprets, establishes and clarifies ideas and expectations and engages others, collaborates with stakeholders and effectively exchanges information verbally, digitally and in written format, facilitates and persuades.
• Change Management - Identifies and implements available tools, techniques, and behaviors necessary to support change efforts that require the adoption and realization of change to achieve business outcomes and initiatives.
• Leveraging Technology - Effectively uses and generates information electronically integrates technology solutions and systems and stays abreast of new and emerging technologies.

The Experience You Need to Have**:

• Associate degree in business or public administration, or a closely related field.
• Three years of increasingly responsible professional experience with the implementation and/or maintenance of an organization’s document control system or records management program.
• Equivalent combination of training and experience.

Preferred Education, Certification, and Licenses:

• Bachelor’s degree in business or public administration, or a closely related field.
• Certified Records Analyst (CRA), Certified Records Manager (CRM), Electronic Records Management (ERM)

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.