We're looking for a detail-oriented Business Analyst to help enhance our Business Voice (BV) Portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. You'll gather requirements, support Agile delivery, and improve user experience across the platform.
Ideal candidates will bring experience with customer portals, billing systems, and telecom service models, along with a strong grasp of Agile methodologies.
Required:
Preferred:
Are you ready to directly impact the company and be rewarded for your performance? Are you ready to take on a new challenge?
Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house and available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed connectivity, network, and security services.
A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for nine years running in the Gartner UCaaS Magic Quadrant.
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