Project Manager - Fully Remote - Mexico Only

❋ Why Scalepex?

Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin and Walgreens.

Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.

❋ Take your portfolio to the next level by working with one of our fastest growing clients.

Join the Innovation Frontier at Scalepex!

❋ Position Overview

Overall, we are looking for individuals with a “PM DNA” who take ownership and responsibility for their

projects, work with minimal supervision, and able to represent client in front of the customer.

• Good communication skills including English fluency is a must.

• Manages customer program (collection of projects managed together for business benefits) or project for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
• Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.
• Ensures all project and operational management is in full alignment with Mode of Operation (MoO), BG / BL guidelines and the PM
• Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
• Assures consistency among project financial, product and service forecast activities.
• Participates in pre-sales and sales process activities.
• Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
• Ensures project contract management process is initiated and executed.
• Defines the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
• Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
• Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
• Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
• Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

Language:

English (Required)

Qualifications:

• Hands on and detailed oriented Project Manager with telecom background and 5 to 10 years of experience in customer delivery and development projects
• Expert level technical knowledge is not a requirement but willingness to learn and keep up with new technology is a must.
• We value a technical background and experience specially in telecommunications.
• Projects may involve and require high level knowledge of Packet Core, VNF concepts, 5G, Cloud migration, and AWS integration and deployment as well as knowledge of IMS/SDL concepts and architecture, and strong preference on 5G and Cloud deployments.
• We are looking for PMs who could take leadership after the onboarding period and grow in the role technically and with soft skills.
• PMI PMP certification is a plus.