Operations Specialist (Growth)

SEEK is a diverse group of companies, comprised of a strong portfolio of online employment, educational, commercial and volunteer businesses. SEEK has a global presence spanning Australia, New Zealand, Hong Kong, Indonesia, Malaysia, Philippines, Singapore and Thailand. In addition, SEEK has minority investments in China, South Korea and a number of other countries.

SEEK makes a positive contribution to people’s lives on a global scale. SEEK is listed on the Australian Securities Exchange. In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

SEEK is present in Asia through JobStreet and JobsDB, two leading career platforms, with presence across Hong Kong, Indonesia, Malaysia, Shenzhen, Singapore, Thailand, and the Philippines.

A cornerstone of SEEK’s growth since its inception has been the passion of its people, its award-winning culture and our people’s strong commitment to the SEEK values. SEEK provides a culture of excellence, acceptance and celebrates the diversity of employees that contribute to the success of its organisation.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we execute with excellence and achieve great results
• Future: we think and act for the long term

The Role

The Team: You will join SEEK’s global Commercial Growth, Adjacent Revenue team – a team of passionate, fun and smart individuals across Malaysia, Hong Kong, Singapore, and Australia, who are charged by SEEK to lead the design, development and scale of new business opportunities across our 8 markets in SEEK Asia Pacific.

Key Responsibilities

We are seeking a proactive Sales Administrator to provide comprehensive operational support to our commercial division. This position plays a vital role in optimizing sales processes, enhancing team efficiency, and contributing to demand growth through various administrative and analytical functions.

• Responsible for weekly leads generation through structured data analysis, identifying growth opportunities via insights on user behaviour, commercial funnels, and market research
• Manage monthly sales incentive calculations with precision, ensuring accurate and timely processing of commission structures
• Responsible for building, maintaining, and improving presentation materials and reports for performance health monitoring and tracking effectiveness of sales initiatives
• Facilitate data entry and management across CRM systems to maintain accurate commercial intelligence
• Systematically track and document initiative outcomes, measuring key performance indicators against established targets to evaluate commercial success
• Independently support administrative functions including documentation processing, meeting coordination, and general commercial team support
• Assist in developing data resources to help understand and address operational challenges within the sales ecosystem

The successful candidate will have:

• At least 2 years’ experience working in analysis, strategy or research-related roles
• Strong organizational and time management skills
• Highly proficient in Microsoft Excel, SQL, ETL knowledge, and AWS Athena
• Proficient with Microsoft Office (Especially PowerPoint and Excel)
• Excellent attention to detail, particularly with numerical data
• Ability to work independently and as part of a team.
• Track record of working with others to “get things done”

We are looking for individuals who embody these qualities to help drive our success!

• Curious: Asking good questions out of curiosity to drive insights and uncover sales opportunities
• Rigorous: Data-literate, organized and clear-thinking with exceptional attention to detail
• Technical: Proficient in Microsoft Office suite; familiarity with SQL and Business Intelligence tools (Power BI or Tableau) is an added advantage
• Collaborative: A good teammate, motivated by team and company success, generous in supporting others in the commercial organization
• Passionate: About understanding complex sales challenges, able to think critically and derive findings from evidence
• Articulate: Able to clearly express ideas verbally and in writing, particularly when communicating data insight
• Previous experience in sales support or administration preferred

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organizations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters. We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organization. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.

Perks and Benefits

At SEEK we offer:
• Attractive and competitive remuneration package
• Flexible working arrangements, with a mix of office and remote workdays
• Work from home reimbursement allowance
• Flexible benefits including reimbursements for books, connectivity, gym memberships, and optical care
• Leave benefits including annual leave, medical leave, maternity and paternity leave, birthday leave, and personal flexi leave
• Medical and insurance coverage for you and your immediate family
• A healthy lifestyle – Futsal, Badminton and Yoga sessions for FREE!
• Office enjoyment with games including Foosball, Pool, Nintendo or Board Games
• Working hours are Monday to Friday during regular office hours