Digital Production Admin Assistant

About Seraphine

Seraphine is a global leader in maternity and nursing wear. With over two decades of experience. What we do at Seraphine is more than just fashion and clothes. We help women feel confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy and during pregnancy, whilst providing them with product innovations that make motherhood a breeze.

We're more than just a clothing brand. We're a community that understands the unique needs and challenges of expectant and new mothers. Our commitment to quality, comfort, and style has made us a trusted choice for women worldwide.

Workplace and Culture

Driven by innovation and a passion for excellence, our team thrives on achieving market-leading results. We value resourcefulness, dependability, and diverse perspectives, fostering a culture of go-getters who push boundaries every day. At Seraphine, we do what we love and invite exceptional individuals from all backgrounds to join us on this exciting journey.

Purpose:

To support the seamless operation of the Digital Experience team by ensuring accurate execution of Seraphine’s product launches, promotions, and site updates, while maintaining high standards of quality and proactively addressing on-site issues to enhance user experience.

Responsibilities:

• Daily site walkthroughs.

• Day-to-day execution of product launches, promotions and local site updates.

• Proactive management and escalation of any on-site issues.

• Content Management:

o Upload, publish, and update digital content (text, images, video) across websites, landing and content pages.

o Maintain and organise digital assets, ensuring they are optimized for performance and UX.

• Digital Experience Optimisation:

o Assist in implementing UX/UI improvements to enhance user experience and engagement.

• Project Coordination:

o Support the coordination of digital projects, ensuring timelines and milestones are met.

o Communicate with cross-functional teams to track progress and resolve any issues.

• Testing & Quality Assurance:

o Conduct testing for website updates, forms, and digital campaigns to identify and report bugs.

• Analytics & Reporting:

o Assist with collecting data for digital performance reports.

o Provide insights and recommendations based on performance data.

3 days a week in the central London office / 2 days from home

Salary: up to 28k

• Attention to detail.

• Process oriented.

• Exposure to digital teams and Shopify experience are a plus but as this is an entry level role, it's not a requirement.

• Annual leave entitlement – 25 days paid holiday + any bank/public holidays.

• Birthday Leave – Paid day off for birthday.
• Early finish Friday – Early finish on Fridays at 3pm.
• Core Hours – Core hours are from 10:00am – 4:30pm.
• Staff discount – 50% off on full-price & 20% on sale items.
• Life Assurance.
• Income Protection.
• Auto-enrolment Pension Scheme – 5% Employee and 3% Employer contribution.
• Employee discount benefits via Enjoy Benefits Hub: Gadget Insurance, Cancer Screening, Pet Insurance.

Upon successful completion of the probationary period:

• Salary Exchange Benefits: Enjoy Technology/Mobile Phones, Will Writing, Holiday Exchange Buy/Sell, Workplace Nursery (saves both Tax and NI), Gym Benefit, Cycle 2 Work.
• Health Cash Plan: Medicash – Dental Treatment, Eye Tests/Glasses, Physio etc.

On the completion of 1 years’ service:

• Electric Car Scheme.
• Enhanced Maternity/Paternity Leave.