Loan Processor

At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

• We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.

• We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.

• We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.

Service First Mortgage is currently hiring for a Loan Processor.

The Loan Processor will audit loan applications using the Loan Officer Checklist for completeness, and collects missing information as required. Duties include obtaining and reviewing all documentation to verify that the loan transaction meets all FHA, VA, Conventional, and USDA guidelines, ordering credit reports, required verifications, flood certification, appraisal, title, title fees, hazard insurance and payoff statement, submitting complete loan files to underwriting for loan approval, reviewing and obtaining documentation to clear all underwriting conditions, and submitting all documentation to the closing department for acceptable Final Docs and Loan figures.

Education and/or Work Experience Requirements:

• Bachelor’s degree is preferred
• Minimum of 3 years’ experience in mortgage processing of FHA/VA/FNMA/FHLMC, and have extensive knowledge of investor programs, guidelines, loan processing and automation systems.

Skills:

• Must be proficient at scanning, attaching documents, web-related research, various computer software and strong computer knowledge overall
• Must have experience with non-QM loans
• Mathematical proficiency
• Strong written and oral communication skills
• Ability to multitask and manage one’s time
• Strong phone contact skills, active listening, problem resolution and ability build and maintain rapport
• Customer service orientation and creative thinking to find appropriate/alternative programs for unique situations
• Demonstrated ability to gather data from multiple sources, test assumptions, evaluate alternatives and recommend action
• High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources

Service First Mortgage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Service First Mortgage complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.