Enablement Specialist, People Insights Strategy & AI

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

  What you get to do in this role:   

• Help take enablement projects in People Insights, Strategy & AI from original concept through final implementation, including user guides for strategic programs and power user engagement.
• Help with overall communication and change management, including working with PISA and cross-functional partners, power users and stakeholders
• Create enablement leveraging various tools and platforms, including ServiceNow, Microsoft Office and others
• Contribute to ideation of new ways of working and enabling GP teams to be more data driven
• Promote organizational understanding of and enablement for self-service model

To be successful in this role you have:

• 2+ years of hands-on HR project/program management and/or HR generalist experience at a tech company
• Experience using data and analytics in HR strategy and programs
• Experience creating enablement that incorporates customer feedback, working with cross-functional partners and business stakeholders
• Skillsets in slide and visual creation, change management and adaptability to new tools

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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