Go-To-Market Programs Analyst Intern

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Global GTM Programs team runs critical cross-functional initiatives that will improve how we sell to and serve our customers. As a GTM Analyst, you will support a lead GTM Strategist and Program Manager on cross-functional initiatives aimed at optimizing the GTM motion for our Solution Sales teams across all geographies. Solution Sales Executives (SSEs) specialize in helping our Account Executives land and expand customers within the Worfklows available on the NOW platform.    

Your activities will include: 

• Running fact-based analyses employing internal data and qualitative sources of information 
• Conducting discovery research, including stakeholder interviews 
• Creating presentations, playbooks, or other deliverables that summarize key findings and recommendations 
• Communicating findings and actionable recommendations to diverse audiences 
• Working closely with cross-functional partners to assist in scoping program deliverables 

• Strong analytical skills, problem-solving skills, and intellectual curiosity 
• Basic understanding of SaaS business models and technology industry 
• Familiar with navigating dashboards and extracting data (e.g. PowerBI, Tableau) 
• Proficient in Excel to conduct analyses and PowerPoint to communicate findings 
• Communicate clearly, concisely, & professionally in speaking & writing 
• Work collaboratively with a variety of diverse teams 
• Ask questions to learn from others’ experience 
• Welcome input from others & responds openly to advice & instruction 
• Structure discrete problems to identify required analyses, develop work plan and produce timely output 
• This position is not eligible for employment based sponsorship* 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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