CRM Manager Indian Subcontinent - job 1 of 2

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Responsibility

• Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India.
• Establish solid customer relations with existing customers in India.
• Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
• Cooperate with SGS India in event management for bluesign events in India.
• Attend trade shows of the textile industry to acquire new customers in India.
• Support cross country/region CRM activities.
• Ensure achievement of country objectives set in mid-range plan and yearly budgets.
• Support of local CRM activities (cross region support)

Specific responsibility:

▪ Establish the bluesign system and services in India together with bluesign organization.

   o Visiting potential customers on site, and networking on trade shows.

   o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies

   o Selling IMPACT service to brands and manufacturers

   o Selling DATA service to brands and manufacturers

▪ CRM Management

   o Lead whole acquisition process.

   o Acquire new customers.

   o Support and Coordinate customers related activities

   o Ensure payments and keep customer data’s up to date.

   o Training of customer personnel in co-operation with bluesign services

   o Delivering presentations, participating in Fairs, Networking

▪ Regular feedback on sales activities

▪ Regular feedback on competitor’s activities and market developments

▪ Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.

▪ Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned.

We are seeking a talent with at least 5 years experience of established and profound experience in Bangladesh textile manufacturing chain and a strong sales background or willingness to transition their career into sales.

Essentials:

• Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
• Great contacts to local textile industry and textile organizations/associations.
• Excellent people skills and eloquent networker
• Excellent sales experience with a “hunter” personality
• Knowledge in textile chemistry, textile processing, supply chain and brand world
• Organizational skills and high level of independency
• Good English skills in writing and speaking.

Desired:

• Knowledge of EU regulations as well as globally for textile industry 
• Sales experience

• We provide hybrid working model
• Multicultural working environment