CRM Manager Indian Subcontinent

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Primary Responsibilities:

• Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in Turkey.
• Establish solid customer relations with existing customers in Turkey.
• Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
• Cooperate with SGS Istanbul in event management for bluesign events in Turkey.
• Attend trade shows of the textile industry to acquire new customers in Turkey.
• Support cross country/region CRM activities.
• Ensure achievement of regional objectives set in mid-range plan and yearly budgets.
• Support of regional and local CRM activities (cross region support)

Specific Responsibilities:

▪Establish the bluesign system and services in Turkey together with bluesign organization.

  o Visiting potential customers on site, and networking on trade shows.

  o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies

  o Selling IMPACT service to brands and manufacturers

  o Selling DATA service to brands and manufacturers

▪CRM Management o Lead whole acquisition process.

  o Acquire new customers.

  o Support and Coordinate customers related activities

  o Ensure payments and keep customer data’s up to date.

  o Training of customer personnel in co-operation with bluesign services

  o Delivering presentations, participating in Fairs, Networking

▪Regular feedback on sales activities of county

▪ Regular feedback on competitor’s activities and market developments in Turkey

▪ Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.

▪ Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in Turkey is planned.

• Established and profound experience in the Turkey textile manufacturing chain (+10 years of experience)
• Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
• Great contacts to local textile industry and textile organizations/associations.
• Excellent people skills and eloquent networker
• Excellent sales experience with a “hunter” personality
•  Knowledge of EU regulations for textile industry
• Organizational skills and high level of independency
• Good English skills in writing and speaking.

• We provide hybrid working model
• Multicultural working environment