Job details

VenueNext Technical Support Analyst

Shift4 is a leader in commerce-enabling technology, seeking a VenueNext Support Representative to provide top-notch support to enterprise customers, leveraging troubleshooting and diagnostic skills.

Skills

Excellent communication skills
Problem-solving abilities
Tech-savvy
Prior customer support experience (a plus)

Responsibilities

Resolve post-sales enterprise customer inquiries
Triage and troubleshoot issues
Handle open service requests and document in real-time
Provide guidance on technical and non-technical issues
Develop advanced troubleshooting skills

Benefits

To read the complete job description, please click on the ‘Apply’ button

Shift4 Glassdoor Company Review

3.5

Shift4 DE&I Review

No rating

CEO of Shift4

Jared Isaacman

Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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By Shift4

Shift4's mission is to empower our partners and customers with a complete payment solution featuring the most secure, reliable, and fastest payment network available, backed by best-in-class technology and support.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Computer Hardware Development

TEAM SIZE