Senior Business Analyst
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
- Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
- Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Location: Remote in India
Role Description:
We are seeking a Senior Business Analyst with solid statistical skills and proficiency in Power BI reporting to join our team. Key responsibilities include providing insights through detailed reports for both internal stakeholders and external customers such as Merchants, Finance, Operations, Revenue, and more. These reports will be critical for better understanding our competitive advantages and helping stakeholders make informed conclusions to grow our business. The person in this role would be the liaison between stakeholders obtaining deep knowledge of business processes, gathering and translating business requirements, designing reporting solutions, and promoting continuous improvement of reporting and data analytics at ShipBob. This role reports to Group Product Manager.
What you’ll do:
- Design, build and maintain excel and Power BI dashboards for easy data visualization and understanding.
- Gain an in-depth understanding of business processes to accurately capture and translate business requirements into reporting.
- Collect, investigate, and evaluate business data to evaluate and recommend business changes to improve internal stakeholder and external merchant experience.
- Automate queries and other data processes to drive productivity across the business.
- Develop processes to record and maintain clean data within our database.
- Perform/handle ad hoc research and data requests.
- Other duties and responsibilities as needed.
What you’ll bring to the table:
- Bachelor of Science in Computer Science, Engineering, Statistics or Similar required.
- 2+ years of experience in data analytics using SQL/Power BI/Excel. Python experience is preferred.
- Can think critically about business challenges while simultaneously absorbing new knowledge and information.
- Creative problem solver, ability to handle multiple projects, and excellent work ethic needed.
- Have a passion for results and love getting into the details.
- Able to thrive in a dynamic startup environment and can navigate the ambiguities that come with it.
- Familiarity with ecommerce or retail environments/logistics preferred.
Perks & Benefits:
- Medical, Term & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Work From Home Allowance
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
#LI-SA1
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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ShipBob, headquartered in Chicago, Illinois, and established in 2014, is an eCommerce and logistics software company. Their platform acts as a back office for logistics, letting clients manage and edit orders, track real-time stock levels across f...
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