eCommerce Trading Manager

About Us:

Showpo is the Australian owned, global, social media led ecommerce brand, redefining fashion retail for the new generation.

Showpo was established in Sydney in 2010 from our Founder & CEO Jane Lu's garage. Forward to now, we have disrupted the traditional retail model, are a global fashion destination and one of Australia's home grown true global success stories. We pride ourselves on empowering women worldwide and being one of Australia's largest and most successful social media brands.

The Role:

In this exciting, newly created role, the eCommerce Trading Manager will drive commercial performance, optimise the online shopping experience, and maximise sales and profitability across our digital channels. Effectively collaborating with other teams across the business you will enable and assist in the delivery of projects, promotions & campaigns whilst acting as leader to our eCommerce team.

• Own and drive the eCommerce Strategy, consistently delivering within tight timelines and taking proactive action to drive performance.
• Implement new processes to drive efficiency within the eCommerce team. 
• Analyse site performance, identifying opportunities to optimise trading levers (content, promotions, merchandising, personalisation, etc.).
• Develop and execute site merchandising strategies that maximise revenue and enhance customer engagement.
• Lead the planning and execution of promotional campaigns, aligning with marketing, CRM, and paid media teams.
• Work closely with the marketing team to ensure site content and landing pages are optimised for traffic-driving initiatives.
• Work with UX and product teams to improve site navigation, search, and overall user experience.
• Conduct A/B Tests to optimise sorting rules, recommenders and personalisation for continuous testing and learning.
• Audit the on-site experience, ensuring a user-friendly, personalised consumer journey, and work with other teams to deliver a seamless and elevated shopping experience.

• 5+ years experience within eCommerce in a fast-paced retail organisation, with a proven track record of managing high-performing teams.
• Strong knowledge and experience with Content Management Systems (Adobe Experience Manager or similar).
• Experience managing campaigns and promotions within a Shopify Ecommerce Environment.
• Experience working with Search & Merchandising providers (optional).
• Understanding of digital content and optimisation of content eg. web traffic, SEO, Google analytics.
• Adaptable, flexible and thrives in a fast paced environment!

• Flexible working environment (work from home 3 days per week)
• Employee Assistance Program (external mental health support)
• 50% staff discount on Showpo product & a voucher on your birthday
• Celebration is part of our core DNA from social events, to cruises on the harbour, to costume parties and Karaoke. We work hard and celebrate connecting as a team
• Company wide I S**t Rainbow Awards - Reward & Recognition Program - come and celebrate your colleagues with bubbles every Friday!
• Lunch & learn sessions with our leaders
• Showpo Coffee Club to really get to know your peers on a monthly basis
• Our embedded culture of Think Big, Get S**t Done and Have Fun gives everyone the ability to make a massive impact across the entire organisation. We are a fun team with a high-growth hustle

At Showpo we are committed to fostering an environment where everyone can belong and be their authentic selves. We strive to craft a culture that reflects the diversity of our customer, where our differences make us stronger and help us become better humans. We celebrate our people and support them, ensuring we’re a workplace welcoming to all, where everyone can bring their whole selves to work. We are on a journey and sometimes might make mistakes, but we are committed to learning, growing and backing up these words with positive action.