Account Coordinator

Situation, a digital-first agency building passionate communities for live experience-based clients like WICKED on Broadway and The Metropolitan Opera, seeks an Account Coordinator to support the day-to-day execution of digital marketing plans and content production. This role will report to the Account Supervisor and support the Attractions & Sports vertical. The right candidate is resourceful, detail-oriented, proactive, collaborative, and a general fan of ticketed events and sports.

What You’ll Do

The Account Coordinator plays a key role in supporting the account team in providing best-in-class client support across our attractions and sports clients, executing digital marketing plans in collaboration with Creative and Media team members. They are responsible for administrative tasks and facilitating communication and workflow within our internal team. The right candidate is excited to learn about the digital media and entertainment industries and demonstrates clear communication skills.

Our office is located in midtown Manhattan and we are currently working in-office three days per week.

Sample Day-to-Day Responsibilities

• Schedule internal and external meetings
• Manage creative job requests, inclusive of creating project briefs
• Write and distribute client-facing notes following meetings
• Quality-assure that digital campaigns are ready to launch
• Execute organizational support for the account including emailing the client for approvals
• Work with Project Manager to ensure production jobs are proceeding according to budget and planned timeline
• Find opportunities for internal process refinement

• 1-2 years of relevant experience in a media or entertainment industry role
• Strong communication skills including but not limited to, written and verbal communication
• Ability to shift priorities and problem-solve in a timely manner
• Positive attitude and collaborative mindset
• An interest in live experiences (theater, sports, attractions)

We offer a competitive base salary and a range of benefits and perks:

• Salary range: $50,000 - $64,000 per year, commensurate with experience
• Health care plan (medical, dental, and vision)
• Retirement plan with employer match
• Life and disability insurance
• Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays
• Paid family leave
• Cold brew coffee, snacks and fresh fruit
• Wellness resources
• Special access to New York City’s arts and entertainment scene

We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune.

Our Company

We are Situation, a digital-first agency that builds and drives passionate communities to meaningful action. We partner with live experience-based brands like Sports teams, WICKED on Broadway, Observatories, The Metropolitan Opera, and other live events.

Situation is part of Situation Group, a digital-first collective of award-winning advertising agencies.