Customer Success Manager (m/f/x)

Skeleton's Commercial department is looking for a driven and experienced

Customer Success Manager (m/f/x).

You will act as the primary point of contact for customers, building strong, trust-based relationships and ensuring the successful delivery of solutions that meet their needs.

As the “right hand” of the assigned Sales team members you will oversee a mirrored portfolio of accounts, track performance metrics, and advocate for customers internally to align company offerings with their objectives. The role includes building customer loyalty by resolving issues proactively, identifying growth opportunities within accounts, and ensuring data integrity across Sales Operations systems. Collaboration with internal teams is key to driving exceptional customer experience and achieving business outcomes. Regular reporting and communication with stakeholders will ensure transparency and alignment on progress and priorities.

• At least 5 years of work experience in Customer Success, Account Management, or a similar client-facing role in a B2B or technology-driven environment.
• Experience in sales (field or office-based).
• Higher education preferably in Business Administration.
• Fluency in English is required. 

• We offer flexible working hours, with the possibility of mobile working without core working hours and sufficient freedom for your own ideas.
• A flat hierarchy culture - fostering our great working atmosphere.
• Use the training budget to expand your knowledge and competencies.
• A motivating opportunity for continuous growth at Skeleton.
• An additional day off every year for your birthday.
• Be active & participate in our internal sports challenges (SkelFitness).
• We celebrate our successes with Team Events, Summer & New Year’s parties, and other initiatives! 
  

We're not just about energy storage. We're about redefining energy for a net zero future, and we'd love for you to be a part of our journey.

About Skeleton

Skeleton Technologies is a Global Cleantech 100 company and a technology leader in high-power energy storage for transportation, grid, automotive, and industrial applications.

For us, developing and producing the best energy storage solutions is a means to an end: helping companies to reduce CO2 emissions and save energy.

We work with some of the largest companies in the world from automotive and industrial OEMs to truck fleet operators and aerospace prime contractors. Our products decrease CO2 emissions and fuel consumption, improve power quality, and empower wider electrification of the biggest industries globally.

Our supercapacitor and SuperBattery energy storage technologies, based on patented curved graphene, represent the biggest technological advancement in the industry in the last 20 years and the use of this innovative material provides our products with an unparalleled advantage in power and energy density.

Skeleton Technologies is located in multiple locations: headquarters in Tallinn (Estonia), manufacturing in Großröhrsdorf, materials development in Bitterfeld-Wolfen, several locations in Finland, and an office in Berlin. Currently, we are about to open the largest supercapacitor factory in the world in the Leipzig area, Germany. Further expansion plans will shortly lead Skeleton to France.