Sales Support Specialist

Here is an incredible opportunity to join a unique Boston based solar equipment company. SmartFlower Solar is a global solar energy solutions company offering a one-of-a-kind system to our customers. Through our innovative design, manufacturing, installation and service approach, we have introduced game changing technology for residential, institutional and commercial solar applications that showcase a commitment to sustainability. 

The Sales Support Specialist will work closely with our Marketing and Sales teams to support outreach, respond to in-bound questions and bolster our sales fulfillment efforts.  This key role will support our opportunity pipeline, spearhead outbound sales and marketing initiatives, and act as the interface between our customers, dealers and SmartFlower’s commercial operations. Key responsibilities are as follows: 

• Respond promptly to customer inquiries and direct them to the right global sales team. 

• Qualify and analyze website traffic to focus social media and other lead generation activities. 

• Research new industries and identify potential business growth opportunities. 

• Gather and record relevant lead data in Salesforce CRM (name, location, business type, etc.). 

• Maintain and optimize our lead and opportunity pipeline ensuring timely follow-up activities. 

• Use Salesforce tools and ZoomInfo to run strategic outbound email campaigns. 

• Track and analyze lead performance to refine and improve marketing strategies. 

• Stay up to speed on SmartFlower’s value proposition and environmental impact. 

• Research incentives and grants to drive adoption and increase sales revenue. 

• Collect and communicate customer feedback to help shape future offerings. 

Annual Salary Starting at $60,000  

Required Qualifications: 

• Bachelor’s degree (Marketing, Sales, or related field preferred) 

• Previous customer-facing or sales support experience (B2B is a plus) 

• Enthusiasm for renewable energy and sustainability 

Preferred Qualifications: 

• Experience with Salesforce and ZoomInfo 

• Comfortable multi-tasking and working independently 

• Microsoft Office Suite and WordPress proficiency 

• Strong interpersonal and written communication skills 

• Hard working with impeccable integrity 

Benefits: 

• Health, dental, and vision insurance 

• Life insurance and 401k with company match 

• Paid vacation and holidays 

• Free Boston office Gym membership 

• Free office snacks, coffee, and weekly catered meals 

• Team outings and a mission-driven work culture 

 
Our bright and sunny headquarters is in Boston, MA, adjacent to public transportation. This is a full-time role with standard hours (8AM–5PM), with occasional longer hours based on customer needs. 

At SmartFlower Solar, we’re changing the way people see clean energy. Join a team that values your ideas and passion for a more sustainable future. Visit www.smartflower.com to learn more. 

SmartFlower Solar is proud to be an Equal Opportunity/Affirmative Action Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.