Vice President, Sales Operations

Job Description

SmartRent is seeking a Vice President of Sales Operations to optimize our sales processes, drive revenue predictability, and enable scalable growth. This leader will be responsible for sales forecasting, pipeline management, financial modeling, and sales tech stack optimization, including Salesforce. The ideal candidate has experience operating in a hardware + software sales environment (preferred but not required) and thrives in a fast-paced, resource-constrained environment while having experience scaling larger organizations ($50M+ ARR).

This role requires someone who can balance strategic oversight with hands-on execution, ensuring our sales team has the right data, processes, and tools to succeed.

Responsibilities

• Forecasting & Pipeline Management – Own sales forecasting with a data-driven approach, ensuring accuracy in pipeline trends, bookings, and revenue projections.
• Salesforce Architecture & Process Optimization – Oversee a complex Salesforce environment, ensuring best practices, automation, and reporting capabilities align with business needs.
• Financial Modeling & Headcount Planning – Partner with Finance and the CRO to model sales team capacity, quota setting, and growth plans.
• Reporting & Insights – Develop and refine key sales performance metrics, dashboards, and reports to provide leadership with real-time visibility into sales performance.
• Territory & Quota Design – Ensure optimal territory coverage and quota allocation to maximize sales efficiency and effectiveness.
• Resource Allocation & Efficiency – Drive process improvements and sales enablement strategies to help a lean team operate at a high level while scaling for future growth.
• Collaboration Across Teams – Work closely with Marketing, Finance, Customer Success, and Product to align go-to-market strategies and execution.

Required Qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, or a related field, with at least 5 years in a leadership role.
• Proven ability to manage and optimize complex Salesforce architecture and processes.
• Strong background in financial modeling, headcount planning, and quota-setting.
• Deep expertise in forecasting, pipeline management, and sales analytics.
• Ability to work with limited resources while having experience scaling larger organizations ($50M+ ARR).
• Strong communication and leadership skills to influence cross-functional teams and executives.

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