Customer Reliability Engineer Intern

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. 

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. 

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. 

The Customer Reliability Engineer Intern will learn critical knowledge needed to effectively represent the company at an in-plant site as a Customer Reliability Engineer. The role is designed to give a Mechanical Engineer student exposure to John Crane mechanical seals and related products through hands-on work. This is accomplished by working rotations in the Inspection/Repair, Maintenance, Assembly, and Engineering/Sales Departments.
  
                 This is a part-time year-around role with flexible hours based on school schedule.  

• Inspects, disassembles, and cleans mechanical seal parts.
• Reviews part print drawings and makes judgements on parts reparability.
• Laps mechanical seal faces to design tolerances.
• Assembles mechanical seals, pressure tests, and prepares for shipment.
• Conducts mechanical seal failure analysis and failure root cause analysis.
•  Assist Sales Team with field needs and customer inside support.
• Works with branch and regional engineering team for customer process application reviews.
• Works with Reliability Engineers to run calculations over new and existing seal designs. Communicates with stakeholders at various levels and disciplines.

• Currently enrolled in an accredited university-level Mechanical Engineering program, having completed a minimum of two years in the program.
• Must be in good academic standing.
• Mechanical aptitude; willing to work in a production/manufacturing environment.
• Proficient in Microsoft Office; Word, Excel, PowerPoint.
• Some CAD experience; solid modelling a plus.
• Effective written and spoken communication skills.
• Must be able to read, write and speak English, bilingual a plus.
• Experience working with a diverse group is a plus.

 Pay Range: $23 - $30

Must be at least 18 years of age.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)