Sales & Customer Service Specialist

The merger of SOFTONE and ENTERSOFT has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

For more information, visit:
🌐 www.softone.gr
🌐 www.entersoft.gr

We are looking for a Sales & Customer Service Specialist to join our high caliber team.

Your Role

As a Sales & Customer Service Specialist, you will be responsible for managing an existing customer portfolio and expanding it through effective telephone communication. Your role involves identifying new sales opportunities from incoming leads, developing strong client relationships, and ensuring customer satisfaction by providing tailored solutions. By leveraging your negotiation skills and customer-centric approach, you will contribute to business growth and achieve sales targets.

Your contribution to the success of the team

• Manage and expand the existing customer base through telephone communication
• Identify new sales opportunities from incoming leads
• Develop and maintain strong client relationships
• Promote company products and services, aligning them with customer needs

Your Qualifications & Competencies

• 1+ years of experience as a Telemarketing Sales Consultant
• High school diploma or degree from a university/college/technical institute
• Customer-focused mindset with a results-driven approach
• Excellent communication and negotiation skills
• Strong commitment to achieving sales targets
• Very good knowledge of MS Office

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services