Digital Program Coordinator

[solidcore] is seeking a Digital Program Coordinator to help manage our growing digital ecosystem. This role will serve as a bridge between technical systems and business stakeholders, ensuring our digital platforms effectively serve organizational needs while maintaining technical excellence across our 100+ studios nationwide.

• Oversee execution of daily MindBody workflows and other service providers
• Support HQ and field teams in troubleshooting all aspects of schedule reporting, creation, and maintenance across all platforms (Mindbody, Axle, app/website, etc.)
• Develop and optimize workflows for data management across digital systems to improve user experience and efficiencies
• Support regular website and app content updates, ensuring information remains current and accurate
• Implement content changes requested by various departments following established protocols
• Conduct thorough quality assurance testing for all digital content updates and integrations
• Track content performance metrics and make data-driven recommendations for improvements
• Maintain awareness of all cross-functional business objectives, ensuring the field has necessary tools, collateral, and communication to successfully implement initiatives within managed platforms
• Support user acceptance testing and coordinate release activities with attention to technical details
• Analyze user feedback, system data, and usage patterns to identify opportunities for technical improvements and optimizations

• Proficiency with MindBody Online platform and its technical capabilities
• Strong technical problem-solving skills with ability to troubleshoot complex issues across various platforms
• Experience with digital content management systems and back-end platforms
• Strong analytical skills with ability to interpret data and make actionable technical recommendations
• Excellent project management capabilities with exceptional attention to detail
• Ability to multi-task and prioritize in a fast-paced environment with varying hours of work
• 2+ years experience in a technical role within the fitness or wellness industry

• Understanding of web technologies (HTML, CSS, JavaScript) for more effective content management
• Experience with automated workflows and quality assurance testing methodologies
• Knowledge of digital analytics tools (Google Analytics, etc.)
• Experience creating technical training materials and conducting system training sessions
• Understanding of UX/UI principles and best practices as they relate to digital platform
• Self-motivated with ability to work independently and as part of a team
• Exceptional organizational skills with ability to manage multiple competing priorities
• Creative technical problem-solver who can find innovative solutions to complex challenges
• Adaptable and comfortable in a fast-paced environment with varying work hours
• Continuous learner who stays current with digital trends and technologies
• Passion for fitness, wellness, and the [solidcore] brand

• Competitive starting salary of $70,000.00 per year
• Monthly cell phone stipend
• Annual bonus eligibility based on performance
• 401k with employer match
• Health, dental, & vision insurance
• Flexible PTO
• Free drop in classes
• And more!

[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.

[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.