Digital Shopfloor Support

About Us

Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of $9.1 billion. The world is how we shape it. For more information, visit us at www.soprasteria.com

Are you ready to take on the challenge with us?

Within Sopra Steria's Aeroline division, you will join the team in our Montreal office, reporting to the Managing Director. Aeroline is a subsidiary of Sopra Steria. Sopra Steria is a leading digital service provider in the aerospace industry, dedicated to transforming the way aerospace companies operate through innovative digital solutions. Our cutting-edge technology and expertise enable us to deliver high-impact services that optimize operations, enhance safety, and drive efficiency in aerospace organizations worldwide.

Position Summary

We are seeking a Digital Shopfloor Support to join our dynamic team. You ensure several steps of digital shopfloor application in aerospace sector: deployment, support. You will collaborate closely with cross-functional teams to ensure the successful delivery of projects within scope, on time, and within budget, while maintaining the highest standards of quality and compliance.

Responsibilities

Digital Shopfloor Support:

• You support users in use of shopfloor applications.
• Coaching/Training of newcomers.
• Writing bugs sheet or specification of evolution requests.
• Act as a link between users and the solutions project team.
• Solutions update testing before deployment

Reporting:

• Prepare regular status reports, project documentation, providing transparent visibility into project progress, milestones, and outcomes.

Experience:

• Prior experience working with customers in aerospace industry is preferred.

Education & Certifications:

• DEC's degree (Diploma of College Studies) in manufacturing engineering, computer science, or a related field.

Skills & Achievments:

• You are comfortable using IT solutions and supporting users.
• First experience in root cause analysis, IT problem-solving abilities.
• Writing of technical documents (BRD, specification,…).
• Technical discussions with end users.
• Knowledge of digital technologies, and their applications in the aerospace sector.
• Understanding of aerospace industry regulations, standards, and best practices.

Languages:

• French, English (professional)

• Competitive salary, variable pay opportunities and annual performance bonus
• Comprehensive group benefits plan: life insurance, long-term disability, healthcare, dental, vision, and a health spending account to promote health and wellness (Sopra Steria covers 100% of premiums)
• Paid statutory holidays, sick days, personal days, as well as 3 weeks of vacation
• Monthly transportation allowance
• Hybrid work environment
• Company equipment to help you work efficiently
• A friendly, collaborative, and inclusive culture
• Sopra Steria has been certified as a Great Place to Work

Join Sopra Steria Aeroline and be part of a forward-thinking team that is shaping the future of aerospace through digital innovation. If you are passionate about sales account management, aerospace technology, and driving meaningful impact, we want to hear from you! Apply now to embark on an exciting career journey with us.

We thank all applicants for showing an interest in this position. Please note that only shortlisted candidates will be contacted for further steps in the selection process.

Sopra Steria is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Our company works everyday to combat all forms of discrimination and promote a respectful working environment. We encourage applications from all qualified individuals, including women, visible minorities, Indigenous people, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.