Office 365 Administrator

Department is IT Support

Reports to Vice President of IT

FLSA Status is Non-Exempt

Objective and Purpose:

We are looking for a skilled Office 365 Administrator to join our IT team. The ideal candidate will be responsible for managing and supporting our Office 365 environment, ensuring its optimal performance, security, and availability. This role requires a deep understanding of Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and other related applications. The Office 365 Administrator will work closely with other IT professionals to implement and maintain best practices, troubleshoot issues, and provide end-user support. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to system management. Key responsibilities include managing user accounts, permissions, and licenses, monitoring system performance, and ensuring data security and compliance. The Office 365 Administrator will also work closely with our Security Engineer in multiple environments.  The Office 365 Administrator will also be involved in planning and executing migrations, updates, and integrations with other systems. This role is critical to maintaining the productivity and efficiency of our organization by ensuring that our Office 365 environment is reliable, secure, and up-to-date.

Primary Responsibilities:

• Manage and support Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
•  Monitor system performance and ensure optimal operation of Office 365 environment.
•  Manage user accounts, permissions, and licenses.
•  Implement and maintain security policies and compliance measures.
•  Troubleshoot and resolve issues related to Office 365 services.
•  Plan and execute migrations, updates, and integrations with other systems.
•  Provide end-user support and training for Office 365 applications.
•  Collaborate with other IT professionals to implement best practices.
•  Develop and maintain documentation for Office 365 configurations and procedures.
•  Stay updated with the latest Office 365 features and updates.
•  Ensure data backup and recovery processes are in place and tested.
•  Manage and configure Office 365 groups and distribution lists.
•  Monitor and manage Office 365 service health and incident management.
•  Implement and manage multi-factor authentication and other security measures.
•  Coordinate with Microsoft support for issue resolution and service requests.
• Manage/monitor Proofpoint security gateway environment along side the Security Engineer.

Requirements:

• 3+ years of experience managing Office 365 environments.
• Experience with Azure Active directory also Microsoft Active Directory
• Strong understanding of Office 365 services and applications.
• Experience with Exchange Online, SharePoint Online, Teams, and OneDrive.
• Knowledge of PowerShell scripting for Office 365 administration.
• Familiarity with security and compliance features in Office 365.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with data migration and integration projects.
• Knowledge of networking and Active Directory.
• Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
• Ability to manage multiple tasks and projects simultaneously.
• Strong attention to detail and organizational skills.
• Proactive approach to system management and user support.
• Experience with DNS management with GoDaddy and other host services.
• Proofpoint security email gateway experience

 Benefits:

• BCBS High Deductible & PPO Medical insurance Options 
• VSP Vision Coverage   
• Principal PPO Dental Insurance   
• Complimentary Life Insurance Policy   
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan 
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off   
• Diverse and Inclusive Work Environment   

About Us: 

Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 224 locations across 28 states.

Work Conditions:

• Candidate must be able to travel as required for business needs.
• Candidate must be able to lift up to 50 lbs. as needed.
• Candidate must be able to sit or stand for extended periods of time.

Salary: $80,000 to $90,000 / annum

Location: 1800 West Loop S., Suite 2000 Houston, TX 77027

Modality: In Person