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CTO (Chief Technology Officer)

SPOTIO is a Series A, venture backed SaaS software company based in Addison, TX founded in 2014.  We rank #1 in our category for G2 reviews and have won Dallas Business Journals Best Place to Work 5 times. Our software is powered by a cutting-edge tech stack, guided by industry best practices, and supported by a culture committed to excellence and winning. We’re building a world-class engineering organization where top talent can thrive and make a lasting impact.

What We’re Looking For:

We are seeking a strategic and hands-on Chief Technology Officer (CTO) to lead our technology organization into its next phase of growth. As the top technical executive, the CTO will oversee our global engineering team located in Poland, drive the product and technical vision, and ensure that our SaaS platform remains innovative, scalable, secure, and aligned with business objectives. The ideal candidate will balance long-term strategic thinking with operational excellence, serving as a mentor and decision-maker for a highly distributed, skilled team. This is a high-impact role with visibility across the board.

Responsibilities

Strategic Leadership

  • Develop and execute the company’s technology strategy, ensuring alignment with business goals and product roadmaps
  • Act as a key advisor to the CEO and board
  • Identify emerging technologies and trends to maintain competitive advantage and foster innovation
  • Evaluate and improve the scalability, security, and reliability of the technical architecture to support business growth
  • Collaborate with cross-functional teams, including Product, Sales, Marketing, and Customer Success, to ensure technology strategy supports revenue growth and customer satisfaction
  • Represent the technology vision in investor discussions, recapitalization efforts, and external communications when required

Team Management

  • Directly manage the Development Manager in Poland and provide mentorship to the team. Quarterly travel to our office in Poland will be required.
  • Cultivate a culture of collaboration, accountability, and technical excellence across distributed teams
  • Partner with People Operations to implement training and professional development programs to upskill team members
  • Develop and execute succession plans for key technical roles to ensure continuity and resilience in leadership

Operational Excellence

  • Provide oversight on development, testing, deployment, and infrastructure management to ensure high-quality deliverables and uptime
  • Lead the adoption of best practices in DevOps, CI/CD automation, and infrastructure as code (Pulumi, AKS, Azure)
  • Collaborate with Product Management to prioritize and deliver features that enhance customer value
  • Refine and enforce KPIs for development velocity, system performance, and team effectiveness

Product and Technical Oversight

  • Maintain and evolve the existing microservices architecture to ensure reliability, scalability, and security
  • Drive innovation in the SaaS platform, particularly in AI-related initiatives
  • Collaborate with the product team to identify customer pain points and translate them into technical solutions that drive adoption and retention
  • Oversee the resolution of critical bugs while balancing long-term product innovation
  • Own platform security and ensure compliance with industry standards and security protocols (e.g., Sprinto compliance auditing, Entra ID authentication)
  • Ensure that all data handling practices comply with global data privacy standards and support robust data governance policies
  • 10+ years proven experience in software engineering, including 5+ years in leadership roles
  • Previous experience as a CTO, VP of Engineering, or equivalent for a high-growth SaaS company
  • Demonstrated success leading distributed engineering teams, with a focus on building scalable systems
  • Hands-on experience with cloud-native architecture, particularly using Azure services
  • Strong track record of building and implementing DevOps practices (CI/CD, infrastructure as code, automated testing)
  • Experience leading initiatives that involve AI, machine learning, or advanced analytics to enhance SaaS products
  • Proven ability to engage with investors and external stakeholders, demonstrating technical leadership and business acumen

Skills

  • Exceptional leadership and communication skills, with the ability to manage up (board/CEO) and down (team members)
  • Strong grasp of emerging technology trends and ability to determine their relevance and value to business goals
  • Expertise in microservices architecture, containerized environments (Kubernetes, Docker), and cloud infrastructure
  • Strong understanding of data architecture, including SQL and NoSQL databases (e.g., MS SQL, Cosmos DB)
  • Deep knowledge of product development lifecycles and agile practices
  • Familiarity with third-party integrations (e.g., Twilio, Cloudflare, Elasticsearch, Dropbox)
  • Proficiency in optimizing cloud infrastructure to balance performance, scalability, and cost-effectiveness

Qualities

  • Strategic thinker who can also dive into technical details when necessary
  • Customer-focused mindset with the ability to align technical strategies with business objectives and market demands
  • Pragmatic decision-maker who balances innovation with operational needs
  • Collaborative and transparent, with a focus on empowering team members
  • Adaptable and resilient in the face of changing business priorities
  • $750 Learning and Development Stipend
  • 401K with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 8 paid holidays
  • 15 days of paid time off
  • Voluntary benefits (pet insurance, legal, accident)
  • 24/7 EAP - Free Professional Counseling Services

SPOTIO Work Environment

This position is hybrid. We work in the office twice a week on Tuesdays and Wednesdays.

SPOTIO Values

  • Solve For the Customer - know their goals, business, and how we help customers achieve a 10x ROI
  • Play to Win - we lead the way to victory through ownership, urgency, and competitive mindset
  • Make it Great - be the best version of yourself for your family, team, customer and company  
  • We Know Where We Stand - open, honest, and timely feedback with clear visibility to the metrics that matter
  • Relationships Matter - collaborate with team members, customers, and partners to accelerate success

SPOTIO is firmly committed to the principle of equal employment opportunity. SPOTIO offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check and drug screen.

**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas**

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Founded in 2014, SPOTIO is a comprehensive field sales management software for sales managers and reps. Delivered through a mobile application for reps in the field and a desktop application for managers, SPOTIO centralizes sales team activity to ...

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Full-time, hybrid
DATE POSTED
December 16, 2024

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