Front Desk Coordinator
Who is Spring Fertility?
We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!
Why should you join our team?
We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.
Role Summary
The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver, we are looking to hire a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.
Some day-to-day responsibilities include:
- Makes an excellent first impression for all incoming patients
- Checks patients in and out for appointments and manages clinic-wide schedule
- Monitors and facilitates patient compliance and readiness for their initial visit
- Schedules a wide array of appointments for patients and anesthesia for the surgical center
- Processes patients’ payments and creates receipt batch for Finance
- Proactively advocates for patients
Education, Licenses, Certifications
- Associate's or Bachelor’s degree required
- Exceptional customer service skills
Employment Type
This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.
Compensation
The starting pay for this role is $24-26/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
#INDSFT
Benefits
Investing in you today
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy “you” time!
- Commuter Benefits, Discounted rates on home, auto and pet insurance
Investing in your future
- 401k Match with up to 4% matching
- Fertility and Parental Leave Benefits Program
- Career development with a fast-growing organization
- Paid Life and Disability Insurance
*Temporary and contract roles may not be eligible for all benefits listed above
Don’t have it all? We still welcome you to apply!
At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
We are scientists. We are humanists. We are passionate about fertility.
The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please give us a call!
Average salary estimate
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Spring Fertility is a healthcare company founded by leading physicians with the goal of redefining the reproductive and fertility patient experience to improve comfort, communication and care while advancing scientific excellence.
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