Care Coordinator I

About Us

At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. 

Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered.  We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. 

We’re backed by prominent VC’s, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney.

A Day in the Life of a Sprinter Patient Care Coordinator

Your day will begin by reviewing the patient schedule to ensure all next-day appointments have the necessary registration information and documentation. You will work closely with our health system and health plan counterparts to obtain any missing appointment information, provide appointment updates. As part of the visit review, you will validate provider contact information to ensure results can be shared back with the provider in a timely manner. You will review all appointments after completion and compile relevant medical records into a unified visit summary to be shared with providers. You will work closely with our clinical manager to review appointment progress. As different patient situations arise, you will escalate questions and concerns to Care Coordinators II.

• At least 2 years of previous experience working  in a primary care setting / health care administrative environment. 
• Proficiency in using electronic health record (EHR) systems and other healthcare software
• Experience coordinating  with national labs such as Quest or Labcorp. This can include but not limited to requisition review, issue investigation, result tracking
• Excellent organizational skills and attention to detail to ensure accuracy in appointment documentation and record-keeping
• Strong communication and interpersonal skills, with the ability to effectively liaise between clinical and administrative teams
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• Commitment to maintaining patient confidentiality and delivering high-quality, patient-centered care.

• Flexibility, humility, and a sense of humor are your key personality traits
• You are a strong and personable communicator
• You excel at last minute problem solving and out of the box thinking
• You are highly organized and love to follow a process
• You have experience working in an on-demand service or healthcare environment
• You thrive in a fast paced, high pressure environment.

• Health insurance benefits (PPO / HMO / HSA, 100% of family premiums paid)
• Dental / vision / wellness benefits
• 401k matching
• Unlimited PTO
• Generous parental leave (4 months for the birthing parent, 3 months for a partner, 100% paid)

Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.