Influencer Manager, Community & Content

Who We Are:

BrandCycle is an influencer and affiliate marketing platform representing over 7,000 social media influencers, bloggers, and content creators. Our members have a combined following of more than 300 million on social media. Most of our influencers have been creating content to drive sales for years. They are savvy shoppers who cross-promote and achieve high ROI for brands. We work with over 700 top brands, including Target, lululemon, Michael Kors, Under Armour, Crocs, Kate Spade, and Converse. In 2021, BrandCycle was acquired by StackCommerce, a leader in commerce content for major digital media publishers. StackCommerce and BrandCycle are backed by TPG, a top private equity firm that is known for its growth equity and impact investing.

The Role:

As our Influencer Manager, Community & Content you will play a key role in building and engaging our influencer community, overseeing applications, managing our internal Facebook group, crafting compelling content, and serving as the point of contact for all support-related inquiries. Your mission is to create a thriving, engaged network of influencers while ensuring they have the tools and support needed to succeed. 

This is a 100% remote position. Join us and be part of a dynamic environment that values passion, creativity, and results. 

What You Will Do:

Influencer Management & Community Support

• Manage and vet influencer applications, ensuring alignment with BrandCycle’s ideal customer & values.
• Actively monitor and engage with our influencer community across all platforms, responding to comments, messages, and inquiries to foster a welcoming and inclusive environment.
• Build strong relationships with new and existing influencers, encouraging them to become brand advocates and active participants in our network.
• Address questions, concerns, and feedback with professionalism, empathy, and a supportive tone that reflects BrandCycle’s values. #seeksolutions #progressovercomfort #partnerselflessly
• Provide ongoing guidance and educational resources to help influencers optimize their performance.
• Act as a bridge between influencers and internal teams, advocating for their needs and ensuring alignment with company goals.

Content Creation & Multichannel Media Strategy

• Develop and distribute engaging content across our merchandising channels to keep Influencers informed and inspired.
• Create blog posts, email newsletters, and other marketing assets to support Influencer engagement and brand storytelling.
• Plan and create social media content that sparks engagement and strengthens Influencer relationships.
• Identify and showcase top-performing influencers through case studies and feature content.
• Monitor, evaluate, and report on social media performance to uncover audience preferences and refine strategies for maximum impact.

Collaboration & Innovation

• Work closely with internal teams—including product, brand, and business development—to bring campaigns and initiatives to life.
• Partner with top influencers and brand advocates to expand our reach and amplify BrandCycle’s messaging.
• Continuously explore innovative ways to strengthen our community, enhance engagement, and provide value to our influencers.

What We're Looking For:

Must-Haves

• 2+ years of experience in social media, community management, influencer marketing, or a similar role.
• Strong communication and relationship-building skills with the ability to engage and support influencers.
• Solid understanding of major social platforms (e.g., Facebook, Instagram, TikTok, YouTube, Pinterest, LinkedIn) and how to optimize content for each.
• Experience managing social media groups or online communities.
• Exceptional writing and content creation skills, with a knack for crafting clear and compelling messaging. 
• Analytical mindset with the ability to interpret social media metrics and adjust strategies based on data.
• Excellent collaboration and communication skills for working across teams and with external partners.

Nice-to-Haves

• Experience with CRM platforms (e.g., HubSpot) and community management tools to manage influencer relationships.
• Familiarity with design tools like Canva, Adobe Creative Suite, or other design tools.
• Proficiency in email marketing campaigns using Mailchimp (or similar platforms) to engage and retain Influencers.
• Hands-on experience working with influencers or managing influencer partnerships.

What We Offer:

• A dynamic and collaborative work environment where your ideas and creativity matter.
• The opportunity to shape and grow a thriving influencer community.
• A chance to make a tangible impact on BrandCycle’s mission and success

Compensation:

Our overall compensation and rewards package includes base pay, bonus or commission, and a variety of benefits. Base pay is determined within a range that allows you the opportunity to progress as you grow and develop within a role.  The anticipated annualized salary range for this role is $65,000 - $76,100 (this range may be modified in the future based on changing market conditions).  Your initial base pay will be determined based on several factors, including demonstrated skills, relevant education or training, experience, qualifications, travel requirements, and job location.

Benefits + Perks:

As a company, we have a lot to offer for the right candidate:

• Health Benefits: We offer medical, dental, vision, life, and short-term and long-term disability insurance.
• 401K: Eligible on your first day of employment.
• Super Flex Time: Run errands as needed, just get your stuff done.
• Unlimited Vacation: Take time to unwind with unlimited PTO, plus an office closure between Christmas and New Year’s.
• Generous Parental Leave Program: 12 weeks of paid pregnancy disability and baby bonding leave, as well as 4 weeks of paid paternity leave that must be taken within the first six months of the birth.
• WFH Office: Home office stipend and internet dollars to set you up for success.
• Events: Happy hours, team bonding budgets and culture events (even while remote!) and an annual company offsite.

BrandCycle/StackCommerce values a diverse workplace and strongly encourages people of color, LGBTQIA+, GNC, and NB individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We respect and seek to empower each individual and support diverse cultures, perspectives, skills, and experiences within our workforce.

BrandCycle/StackCommerce is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.