Product Manager

Are you passionate about helping companies create a more ethical and compliant workplace? Do you have a vision for how technology can be used to make compliance easier and more effective?

We are looking for a talented and experienced Product Manager to join our team and help us build the next generation of employee compliance SaaS solutions. As a Product Manager at our company, you will have the opportunity to work on cutting-edge technologies and to make a real difference in the way that companies manage compliance.

The Role

There are four core aspects to the Product Management role:

1: Developing a deep understanding of market dynamics, customer needs & desired outcomes

2: Turning that understanding into compelling value propositions and great ideas for new features and enhancements to our products and services

3: Developing and communicating a product roadmap that will drive profitable revenue growth and delight customers,

4: Planning and executing superb go-to-market plans with colleagues from sales, marketing and services to promote the adoption and use of our products and services

At Star, Product Managers are the CEOs for their areas and are responsible for the overall commercial success of their products within their markets. We don’t stop at building great products – we also work closely with our sales and marketing colleagues to make sure that we can sell great products, and with our services teams to make sure that our products can be implemented and supported effectively. Product Managers are actively engaged in developing the sales pipeline and preparing account growth plans with Relationship Managers. Our goal is to build, sell and support great products.

We want to be the go-to technology partner for Employee Compliance solutions, and our mission is to make compliance simple and easy for organizations of all sizes; allowing compliance teams to scale through automation and to reduce the burden of compliance on their firms.

As a Product Manager on Star’s compliance product team, you own all of the “what” questions – what problems should we be solving for our customers, what do we need to do to win in our markets, what is the specific value proposition, what are the critical features that will meet the needs of our customers and increase their success. You will be responsible for advancing the product strategy, owning the roadmap and backlog, ensuring that sales and marketing can position the product well and leading performance-focused initiatives.  

The Product Manager will work with the Product Owner and other team members across multiple geographies and time zones. Reporting to the Head of Product, the Product Manager will liaise with stakeholders, and collaborate with our customer base and cross-functional teams to execute on their responsibilities.

• Develop a deep understanding of customers; what drives their performance and how do our products and services affect that?
• Research and monitor compliance change drivers (including legislation & regulations), and translate the implications into actionable strategy and requirements.
• Elicit requirements and feedback from the internal and external teams.
• Develop and validate the value proposition for the product for all target markets and personas.
• Develop cost and pricing proposal for new products and features
• Define product strategy and align the product roadmap to deliver value to customers at scale.
• Deliver vision and requirement documents with prioritized features and corresponding justification.
• Work with the Product Owner and the engineering teams to scope, prioritize and drive feature specifications.
• Collaborate with sales on enablement, conversion effectiveness, and win/loss analysis.
• Collaborate with product marketing on positioning, messaging, and go-to-market strategies.
• Collaborate with customer success and strategic customers to handle critical issues requirements analysis, and product planning activities, and to ensure their success.
• Produce metrics that are required to understand business performance and product value.
• Mentor team members and grow team capabilities.

• 10+ years of experience in product management, with a focus on high-scale B2B SaaS offerings; preferably Cloud-native, data services, service APIs, and distributed systems at scale.
• Proven track record in release management in an agile, B2B SaaS product environment
• Strong ability to grasp and translate customer needs into business requirements.
• You love speaking with customers and learning more about their product needs.
• You are an evangelist who communicates priorities to internal and external parties.
• Ability to communicate both business and technical topics to diverse audiences.
• You are intrinsically motivated and committed to driving projects from start to finish.
• Be able to independently work, anticipate, and resolve problems.
• Possess strong decision-making and prioritization skills.
• Capable of efficiently gathering information and making real-time decisions to maintain development velocity and release predictability.
• Commercially ‘savvy’ – knowing when to prioritize features around commercial vs technical requirements.
• You have a strong desire to help people see and understand the value of RegTech – regulatory technology.
• In-depth knowledge in the financial services industry and regulatory compliance domain would be a distinct advantage.

• Product usage and feature adoption metrics.
• Product financial performance - revenue and profit.
• Client engagement and satisfaction.