Administrative Manager II (Trusted Agent)

Title: Administrative Manager II/Trusted Agent

Location: NSWC Corona Division - on-site position

Pay: $70k - pay is dependent on experience

Full-time with benefits

SDS is seeking a mission-focused and experienced IT Administrative Manager II to lead administrative, personnel, and operational support for a DoD IT program. This role includes serving as a Trusted Agent (TA) for the Defense Manpower Data Center (DMDC), supporting the issuance and management of CAC credentials, identity verification, and personnel accountability in accordance with DoD directives. The successful candidate will combine strong leadership skills with experience in government IT operations, personnel oversight, and compliance.

• Manage the administrative operations of a large-scale IT program in a DoD environment.
• Oversee personnel onboarding, access control, task tracking, and operational support activities.
• Serve as a Trusted Agent (TA) responsible for verifying identity, sponsoring personnel for CAC issuance, and maintaining compliance with DMDC policies.
• Coordinate with DoD stakeholders to ensure contractual deliverables are met.
• Supervise and evaluate IT administrative and technical staff.
• Maintain personnel records, performance metrics, and training compliance logs.
• Lead security and access management functions, ensuring timely processing of background checks and clearance documentation.
• Develop and maintain SOPs, task trackers, and workflow documentation.
• Support audits, program reviews, and compliance inspections.
• Facilitate communication between contract teams and government representatives.

• U.S. Citizenship and Active Secret clearance (TS/SCI preferred).
• Bachelor’s degree in IT, Business Administration, or related field.
• 10+ years of professional experience, with at least 5 years in IT administration and DoD program management.
• Previous experience as a Trusted Agent (TA) or familiarity with the TA role and CAC issuance process under DoD/DMDC guidelines.
• Strong understanding of DoD security practices, personnel systems, and onboarding protocols.
• Proficient with Microsoft Office Suite, SharePoint, and enterprise workflow platforms.
• Excellent organizational, leadership, and communication skills.
• Ability to manage sensitive personnel data and maintain confidentiality.

• Master’s degree in a related field.
• PMP, ITIL, or HR/cybersecurity certifications.
• Experience using ServiceNow, DEERS/RAPIDS, or eQIP systems.
• Familiarity with RMF, NIST 800-53, and DoD STIGs.
• Prior experience supporting a SCIF or classified environment.

Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.