Membership Specialist

About Us: Allied Construction Industries (ACI) is a not-for-profit trade association serving the Cincinnati region’s commercial construction industry. With over 500 members employing more than 31,000 people, ACI is dedicated to growing the industry through workforce solutions, advocacy, and networking opportunities. Established in 1929, ACI is also the Cincinnati Division of the Associated General Contractors (AGC) of Ohio. For more information, visit aci-web.com.

Our Culture: At ACI, we work hard, have fun, and believe deeply in our mission. We value being dynamic, curious, committed to excellence, and community builders. We offer continuous learning opportunities, a superb benefits package, and a collaborative work environment.

Job Opportunity: Membership Specialist – Allied Construction Industries (ACI) – Cincinnati, OH

In office position – Salary Range $50k to $60k

Do you have a knack for engaging with members and coordinating events? Are you entrepreneurial with the ability to wear many hats? Would people describe you as the “go to” person where no task is too big or small? If you answered yes, let’s talk!

Job Summary: We are seeking a full-time Membership Specialist to join our team. This role involves supporting membership retention and acquisition efforts, managing member engagement, and coordinating events. The ideal candidate is organized, detail-oriented, and passionate about making a difference.

Key Responsibilities:

• Support member retention and acquisition through outreach and follow-ups.
• Maintain accurate tracking and reporting of membership activities using CRM (Personify).
• Monitor member engagement and recommend ways to enhance involvement.
• Coordinate logistics for events and outreach programs.
• Assist with data entry and ensure information accuracy.
• Manage the Tri-State Area Safety Council and ensure compliance with BWC.
• Provide general administrative support for company operations.

Qualifications:

• Minimum 2 years of business experience.
• Proficiency in enterprise-level CRM software (e.g., Personify, Microsoft CRM, Salesforce).
• Strong interpersonal and communication skills.
• Highly organized and task oriented.
• Detail-oriented with strong customer service skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must pass a background check.
• Must have a driver's license and reliable transportation around the Greater Cincinnati area.
• Event management and relationship management skills.

Join us at ACI and be part of a team that is shaping the future of the construction industry! Apply online at https://grnh.se/bf6b454c3us.