Risk Partnerships Manager, Acquiring & Issuing

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. Joining the Risk Partnerships team, you will play a critical role in the company’s financial and partnership health, enabling Stripe’s growth while partnering with internal and external stakeholders to understand, manage and mitigate against key risks related to financial partners.

What you’ll do

Stripe is seeking a Risk Partnerships Manager covering our most important bank sponsors. This role will be instrumental in enabling new products and payment methods to help Stripe scale for the future. It’s expected that the Risk Partnerships Manager will be a subject matter expert in bank sponsor and Issuing programs and requirements. You will develop expertise on Stripe’s risk policies in areas including fraud, credit, financial crime and brand risks. You will be relied upon to keep pace with emerging trends in the payments and fintech industries.

You will build strategic relationships with Risk counterparts at major financial partners to help drive Stripe’s risk and commercial initiatives. It is equally crucial for you to develop trusting and collaborative relationships with internal stakeholders that will provide subject matter expert input, and execute across multiple programs and initiatives. Your work will be highly visible to Risk leadership and be instrumental to driving our future growth.

Responsibilities

• Manage key risk relationships with financial partners including acquiring bank sponsors that enable new products and payment methods  
• Build relationships, understand financial partner requirements, and advocate for Stripe’s users and product teams with external stakeholders
• Lead key risk focused initiatives with partners and internal teams to drive successful outcomes
• Effectively communicate complex financial partner risk requirements to Stripe leadership. Ensure these are understood and correctly prioritized by Risk and the broader Global Partnerships team, as well as other cross-functional teams within the organization
• Represent Stripe’s risk controls and processes to bank partners, regulators and other external parties. Develop expertise in Stripe’s risk management systems and maintain  a strong understanding of Stripe’s risk posture and evolving technical foundations
• Contribute to Stripe risk strategy objectives by proposing process improvements, new risk policies, capabilities, and other areas of thought leadership to drive the company vision. 
• Partner with our Financial Partnerships team to collaboratively drive and advocate for risk objectives in balance with business objectives
• Cultivate strong working relationships with colleagues across Risk, Product, Engineering and Operations teams to prioritize, scope and roll out launches
• Manage top priority user escalations and incident remediations, as needed

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of professional experience, including 4+ years in the payments industry (Risk Management experience preferred) 
• Partner-facing experience with acquiring bank sponsors, card schemes, or additional relevant payment methods in North America (e.g. BNPL, ACH)
• Preferred experience to include risk management across merchant acquiring and card issuing product sets
• Broad understanding of risk preferably including credit, fraud and financial crime risk topics
• A strong sense of ownership, resilience, and a drive to have an impact
• Experience in managing day to day risk initiatives, requirements and incidents across a variety of internal and external partners
• Strong stakeholder management skills including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• An analytical, data-driven approach to decision-making – you understand how to partner with Data Science to build metrics and track progress across various monitoring programs
• Demonstrated project/program management skills and a proven track record for building and scaling programs from the ground up
• Excellent collaboration, communication, and relationship building skills. Must have the ability to convey complex ideas succinctly to all audiences
• Ability to prioritize work appropriately and stay focused on the most important and most impactful initiatives at any given time