Regional Solar Retail Manager- Houston (copy)

Brief Description of Sunnova 

Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry! 

The Regional Retail Manager Position  

Brief Description of Sunnova 

Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry! 

The Regional Retail Manager Position  

Sunnova Energy is searching for Sr. Regional Manager to be responsible for managing the Sales team in the Houston Metro division. The Sr. Regional Manager will assist in managing sales goals, training personnel and monitor performance of the sales teams. Also, will provide coaching and mentoring to the sales team. 

Regional Retail Manager Responsibilities  

Qualifying Prospects for Solar 

Generates demand and appointments in Solar sales. 

Manages the Territory Management and Assignment of sales teams 

Delivers Training and Coaching for the team 

Recruit and retain top sales talents in the industry. 

Interviews candidates and make hiring decisions 

Develops and manages the performance of the sales team 

Monthly Team Sales Quota: 60 Sales 

Additional Responsibilities: 

Customer Engagement: Coach Retail Energy Advisors on high customer engagement to secure high value leads that lead to high sales conversion.  

Needs Assessment: Perform high level energy assessments to understand customers' energy usage, preferences, and savings goals to prepare customer for meeting with consultant. 

Education & Guidance: Educate Retail Energy Advisor on solar energy benefits, equipment, installation process, and overall Sunnova value propositions. Coach Advisors how to talk through solar solutions, explaining the system's impact on energy costs, Sunnova financing options, and overall technical setup to educate the consumer on overall next steps. 

Pipeline Management: Act as a conduit between the Retail Energy Advisor and the Retail consultant to deliver organized communication to ensure smooth customer sales experience and highest chance to close the sales appointment process.  

Customer Satisfaction: Maintain strong communication with Retail Energy Advisors throughout the process, address concerns, and aim to exceed expectations. 

Team Collaboration: Work with internal teams including marketing, customer service, and technical support to ensure smooth onboarding and high customer satisfaction. 

Requirements: 

Experience in Sales: Minimum of 2 years in solar sales or a related field, with a track record of meeting or exceeding sales targets. 

Communication Skills: Excellent verbal and written communication skills, comfortable with video conferencing and virtual tools. 

Customer-Oriented Mindset: Strong focus on delivering exceptional customer experience and a consultative approach to lead generation that lead to high sales conversion. 

Technical Understanding: Basic knowledge of solar energy systems, energy storage, and home energy needs. 

Organizational Skills: Ability to manage Salesforce, track leads, and stay on top of follow-ups. 

Problem-Solving Abilities: Ability to address customer concerns, troubleshoot issues, and provide clear guidance. 

Adaptability: Comfort with a fast-paced and evolving industry, adaptable to new products and procedures. 

Preferred Qualifications: 

Experience with solar software platforms (e.g., Solar Design Tools, Aurora Solar). 

Knowledge of financing options for solar installations, including PPA, leasing, and loans. 

Bilingual skills, particularly Spanish, are a plus. Experience in residential solar sales is required. 

Minimum Requirements 

Highschool Diploma/GED  

5+ years’ related Sales experience 

2+ Inside Sales experience 

0-2+ years’ Management/Supervisory Experience 

Preferred Qualifications 

Experience in residential solar is required 

Bachelor’s Degree in related field 

Bilingual a plus 

Additional Knowledge, Skills and Abilities 

Accurate Data Entry and Management 

Great In-person and over-the-phone Sales Conversation Skills, such as actively listening and feel/felt/found objection handling with the Retail Energy Advisors 

Consultative sales skills to coach team of Retail Energy Advisors 

Solar and Battery Design knowledge 

Accurately Forecasting Business on Monthly Cadence 

Ability to recruit, train and retain sales talent on the team. 

Ability to create salesforce report and dashboards focusing on team KPIs 

Ability to develop and deliver tailored training programs  

Working Conditions 

Open-office environment and/or Remote-office environment 

Estimated travel time: 40-50% 

Driving Required: Valid driver’s license with clean motor vehicle record 

Physical Requirements 

Extended periods of time working at computer workstation 

Benefits 

Sunnova offers a generous employee reward package that includes: 

Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. 

Competitive compensation  

Paid time off, including 10 holidays and Paid Parental Leave 

Cell phone allowance for many roles 

Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider 

Complimentary garage parking in Houston