(fluent English) Digital Marketing Manager (Bosnia and Herzegovina)

Do you have a strong passion for Digital Marketing, and you know how to create and launch successful marketing campaigns? Then this position is perfect for you.

We’re looking for a highly motivated and skilled Digital Marketing Manager who will be responsible for developing and implementing marketing strategies for lead generation and brand awareness on the online vendor marketplaces.

Excited? Let’s see what it takes 💛

What you will do:

• Monitor and manage our company’s mentions across various online platforms to ensure a positive brand presence;

• Oversee vendor marketplaces. Manage the creation and maintenance of accounts on marketplaces, ensuring they are up-to-date, visually appealing, and aligned with our brand;

• Develop and implement effective strategies for lead generation and brand awareness on online vendor marketplaces;

• Proactively collaborate with the Service Delivery team to encourage clients to leave reviews. Develop clear instructions and guidelines to streamline the process and maximize participation;

• Regularly track and report on the performance of digital marketing activities, including progress toward KPIs. Develop strategies to achieve set goals, refine existing approaches, and provide data-driven recommendations for continuous improvement;

• Plan strategies, launch campaigns in LinkedIn Ads and other platforms, manage ad creatives, write ad copies, and prepare technical specifications for copywriters and designers to create advertising materials;

• Regularly report on the performance of digital marketing activities, provide insights and recommendations for improvement.

What you need to succeed in this role:

• 2+ years of proven experience as a Digital Marketing Manager or in a similar role;
• At least 1 year of experience in setting up ads in LinkedIn Ads;
• Written and spoken English from Upper-Intermediate (B2) level or higher;
• Excellent analytical skills and experience with reporting on key metrics (CPA, CPC, CTR, CPM, CPL, etc.);
• Ability to manage multiple projects simultaneously and meet deadlines;
• Strong communication and collaboration skills;
• Proficiency in marketing software and tools such as Google Analytics and Google Tag Manager.

Will be a great plus:

• Bachelor’s degree in Marketing, Business, or a related field;
• Experience with using referral platforms/vendor marketplaces (e.g. Clutch, G2, Gartner) for lead generation;
• Experience with Looker Studio and Meta Pixel;
• Business correspondence skills.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Mind-blowing corporate events and social activities;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.