Investment Operations Manager

At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 100+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.

Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.

Join the team to help revolutionise the world together!

We are seeking an Investment Operations Manager to ensure the seamless and timely delivery of new investment opportunities, including Earn strategies and Alpha investment products. This is a fast-paced, execution-focused role that requires excellent organizational and communication skills, as well as a solid understanding of crypto investment products.

• Oversee the end-to-end process for launching new investment products, including Earn strategies and Alpha opportunities, ensuring timely delivery every week.
• Act as a central coordinator between teams, ensuring all required actions are taken to successfully release new investment offerings.
• Proactively identify and address operational bottlenecks to maintain a fast and efficient release cadence.
• Collaborate closely with Investment, Product, Engineering, Legal, Compliance, Marketing, and Customer Support teams to align on execution timelines and dependencies.
• Ensure smooth communication between teams to guarantee operational readiness for each investment launch.
• Work with Compliance and Legal teams to ensure all regulatory requirements are met before launch.
• Continuously optimize investment launch workflows to increase efficiency and scalability.
• Identify and implement process improvements to reduce friction in the execution of investment opportunities.
• Maintain clear documentation of all operational procedures related to investment product releases.
• Maintain a strong understanding of crypto investment products, market trends, and competitive landscape.
• Work with internal experts to refine investment strategies and ensure their seamless integration into SwissBorg’s offerings.
• While deep expertise in crypto investments is not required, curiosity and a strong understanding of the value of these opportunities are essential.

• Proven experience in operations, investment execution, or a related role within a fast-paced environment.
• Exceptional organizational skills, with the ability to manage multiple initiatives simultaneously.
• Proactive problem-solving mindset with a strong ability to remove roadblocks and drive execution.
• Ability to work cross-functionally and align various teams around common objectives.
• Strong written and verbal communication skills to effectively coordinate efforts and ensure clarity.
• Experience working with Compliance, Legal, and Investment teams is a plus.
• Solid understanding of the crypto market and investment products, with a passion for staying updated on industry trends.
• Ability to grasp investment strategies and communicate their value to internal teams.

Why you should apply:

- Freedom to build the company of your dreams

- Learn with (super cool) experts in finance, engineering, AI, psychology and business

- BORG bonus based on our meritocratic system

- Flexible working hours

- 25 working days of vacation + local holidays

- We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work

- Annual company and team retreats - We'd love to see you at the next one!

- Continuous learning and development opportunities

If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed.

At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!

Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates!