Lead IT Event Support Engineer

Talent Works is working with a fast growing racing team that is entering the FIA Formula One World Championship. This new Team is gearing up for rapid growth. To achieve their goals, they need to create and sustain a high-performance culture in every area. They have ambitious plans to build an outstanding operation that can compete at the highest level. 

From exceptional Engineering and Design talent to a world-class Race Team, supported by specialists in off-track roles - we are assembling the expertise needed to drive this operation forward and compete at the highest level. 

Being a part of this Team, will accelerate your career. Take a closer look at the role:   

Job Description

We have an opportunity for a talented Lead IT Event Support Engineer to join the travelling race team. In this role, you will lead a team of engineers to provide IT support to our travelling end-users, employees and guests. You and your team will be responsible for the setup, operation and maintenance of the IT solutions that run within the trackside environment. Team members are encouraged to challenge established thinking and share their ideas to create an environment where everyone can contribute to our shared success. 

What you will be doing:

• Lead the Event IT Support Team to setup, support, operate and maintain the race team IT infrastructure, bespoke applications and supporting solutions. 

• Travel with the Team to Grand Prix, Test Events, Film Days providing the team and its guests end user IT support. 

• Act as a primary Liaison between internal departments and external service providers to ensure the delivery of IT services. 
• Take ownership of IT trackside issues and requests. You will be responsible for the ownership of issues and delegation of tasks to other members of the IT event team including the management of escalations with suppliers of trackside services. 

• Collaborate with other IT teams for more complex issues or problems that require higher-level support. 

• Assist in the creation Policies and Procedures to ensure the smooth and consistent support operations. 

• Relevant experience in a similar role within a travelling motorsport environment. 

• Highly experienced in supporting and implementing LAN, WAN and SD-WAN. 

• Highly experienced in supporting and implementing Windows operating systems (server & client), virtualisation and HCI technologies as well as a working knowledge of Linux based systems. 

• Experienced in supporting IT hardware, ranging from end user devices to servers. 

• Excellent analytical skills and proven experience of fault finding and problem solving. 

• Demonstrate a “can-do” flexible attitude and a “calm head” under pressure. 

• Clear and concise communication skills both verbally and digitally. 

• Ability to prioritise workloads in a time pressured environment managing personal and team deadlines. 

• Ability to work at height. 

• Relevant certifications: CCNA, MCP, MCSE, VCP or equivalent. 
• Ability and willingness to travel extensively

Please be aware that we will be reviewing applicants on a rolling basis and this job posting will close once a suitable candidate is identified. We encourage all interested individuals to submit their application as soon as possible. As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace.