Business Intelligence Manager

We are looking for a Business Intelligence Manager to join our growing team. In this role, you will lead the charge in building and maintaining a series of world-class data products, including an entire data model repo, self-service tools, and other data assets. Collectively, you and your team will leverage these to empower teams across the organization to make data-driven decisions that drive business success and improve patient care. You will work closely with engineering, product, clinicians, and internal stakeholders.  

About Talkiatry: 

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.   

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 

• Manage a team of BI professionals, providing mentorship and support to foster a high-performance culture. Set clear expectations, establish best practices, and ensure continuous growth and development within your team.   
• Contribute to the development of data enablement strategy to align with Talkiatry’s business goals, including optimizing patient care, improving operational efficiency, and supporting data-driven decision-making across all departments.  
• Manage a team of BI engineers responsible for the end-to-end development of our data model repo and all user-facing data products, including our BI solution.   
• Lead efforts to design and implement data models that empower stakeholders to easily access and analyze data.  
• Work closely with data engineering, product management, and business stakeholders to identify BI needs, prioritize projects, and deliver data products that drive business impact.  
• Support experiment reviews and help establish experimentation best practices  
• Guide your team to complete high impact analyses that uncover opportunities our patient-facing, provider-facing, or operations-facing products to drive our business forward.   
• Establish and maintain data governance standards and best practices to ensure data integrity, accuracy, and compliance with healthcare regulations.  

• 6+ years of experience in Business Intelligence, Analytics, or related fields, with at least 3 years of experience managing and leading BI teams.   
• Proven track record of managing large, complex analytics projects from inception to delivery, with the ability to balance people management and individual contributor responsibilities.  
• Extensive experience with BI tools (e.g., Looker, Tableau, Power BI), cloud data warehouses (e.g., Snowflake, Redshift), and data transformation tools (e.g., DBT, Airflow).   
• Strong expertise in SQL and data modeling is essential.  
• Experience in managing data quality initiatives, monitoring, and auditing.  
• Experience working with product leaders to identify high impact opportunities.   
• Experience analyzing A/B tests and supporting products teams in measuring and hitting their goals  
• A strong analytical mindset, with the ability to break down complex data into meaningful insights that drive strategic decision-making.  
• Strong interpersonal skills with the ability to work across teams.  

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care  
• Collaborative environment: be part of building something from the ground up at a fast-paced startup   
• Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC   
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!  
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands   
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first  

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.