CRM Intern

Company: tastytrade
Role: CRM Intern

The CRM Intern will play a key role in developing and implementing customer communication and CRM strategies to drive engagement and retention.

What you'll do:

• Develop and implement customer communications and CRM initiatives that support business objectives and drive customer engagement and retention.  
• Collaborate with cross-functional teams to develop and execute effective marketing campaigns across, but not limited to, owned channels (email, push notifications, SMS, in app messaging, website)  
• Monitor and analyze CRM performance metrics, make data-driven decisions and conduct A/B tests to optimize campaigns and improve results  
• Manage email marketing and CRM technology platforms, including set-up, maintenance, and integration with other marketing tools  
• Understand the legal requirements related to CRM and ensure compliance with applicable regulations  
• Learn brand standards and ensure content aligns with the goals and mission of the organization.

Who you are:

• Excited to learn and take on new challenges
• A strong communicator who isn’t afraid to share ideas
• A self-starter who takes initiative
• A team player who loves to collaborate
• Organized, reliable, and detail-oriented
• Great at managing time and meeting deadlines
• Open to feedback and always looking to improve
• Passionate about social media and content creation

Internship Perks + Benefits:

• Insurance – Medical, Dental, and Vision 
• Health Care account – FSA or HSA 
• Life Insurance (Basic Life, AD&D, Supplemental Life and Accidental Death & Dismemberment for additional, spousal, and child) 
• Mental Health and Wellness Resources 
• Commuter Benefits (Parking and Transit) 
• 401K (if 21 years old and over)/Roth 
• Gym Reimbursement 
• Charity Donation Matching 
• Nationwide Pet Insurance 
• Paid Holiday (if on a working day) 
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Compensation: $20/hr
Expected hours: 40hr/week

To respect our hiring process, we kindly ask that you refrain from contacting company employees via email or LinkedIn and keep all communication within the application system or as directed by the recruiting team. Once you have submitted your application, it will be reviewed by our recruiting team in the order it was received. 

About Us: 

The tasty house of brands empowers individual traders differently. tastylive, founded in 2011, is an online financial media network, tastytrade (previously known as tastyworks) is a self-directed retail brokerage firm that launched in 2017, tasty Software Solutions and tastyfx, is a registered Forex broker-dealer. 

In 2021, London-based IG Group acquired tastylive, Inc. (previously known as tastytrade) and assigned it to lead business in North America. tastyfx is the fastest-growing forex broker in the US over the past few years. Changing the IG US name to tastyfx marks the next chapter, in aligning with the tasty brand family and offering a more forex-focused experience. This combined team has years of experience like institutional brokers, but also a passion for disrupting the entire trading industry.    

Our dream is simple: we want more people to find more success with a better trading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe.   

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. 

tastytrade | tastylive  | tastyfx | tastycrypto
1330 W Fulton Market, Chicago, IL 60607   

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!