Customer Service Representative (Greek Speaker)

The House of Mercier is excited to invite applications for the position of Customer Service Representative (Greek Speaker). We pride ourselves on delivering top-tier solutions and exceptional customer experiences. In this role, you will be responsible for assisting our Greek-speaking customers with their inquiries, providing them with accurate information and support. You will play a crucial role in maintaining our reputation for excellent service and will be a vital part of our client support team. The ideal candidate is outgoing, solution-oriented, and possesses a passion for customer engagement. If you are looking for a stimulating work environment where you can utilize your language skills and contribute to a dynamic organization, we want to hear from you!

Responsibilities

• Assist Greek-speaking customers via phone, email, and chat, ensuring prompt and effective service.
• Provide clear information about our products and services, addressing customer inquiries with professionalism.
• Document customer interactions accurately in our systems to maintain high service standards.
• Resolve customer issues and complaints with a focus on achieving customer satisfaction.
• Collaborate with team members to enhance service delivery and address complex customer needs.
• Stay informed about product updates and company policies to competently assist customers.

• Fluency in Greek and English, both written and spoken, is required.
• Experience in customer service is preferred, but enthusiastic candidates willing to learn will be considered.
• Excellent communication skills with a friendly and professional demeanor.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficient in using computer systems and customer service tools.
• A team player with a commitment to providing exceptional service.
• Willingness to work flexible hours, including evenings and weekends when necessary.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Monthly Performance Bonus

Private Insurance

And More...