Dutch Speaking Customer Support for a Smoke-Free Future - job 1 of 3

The House of Mercier is an innovative recruitment agency committed to connecting talented individuals with rewarding career opportunities across the globe. We are excited to announce an opening for a Dutch Speaking Customer Support role focused on promoting a Smoke-Free Future with a distinguished organization. In this position, you will play a pivotal role in guiding customers through their inquiries and supporting their journey towards a healthier lifestyle. Your fluency in Dutch will be essential as you provide information, address concerns, and ensure a seamless experience for customers interested in smoke-free alternatives. This role is not just about support; it's about being a part of a movement towards healthier choices and making a meaningful impact on people's lives. If you are passionate about customer service, dedicated to health initiatives, and looking to be part of a socially responsible mission, we invite you to apply and join our team at The House of Mercier.

Responsibilities

• Provide outstanding customer support in Dutch to individuals seeking information on smoke-free alternatives.
• Address customer inquiries with empathy, providing comprehensive information and solutions.
• Guide customers in navigating available products and services while promoting the smoke-free initiative.
• Document customer interactions and feedback to enhance service delivery and product offerings.
• Collaborate with internal teams to resolve complex issues and improve processes.
• Stay informed about industry trends and developments to provide the best support possible.
• Contribute to community engagement initiatives focused on promoting a smoke-free lifestyle.

• Fluency in Dutch (written and spoken) is mandatory; knowledge of English is a plus.
• Experience in customer support or a related field is preferred.
• Strong communication skills with an emphasis on active listening and empathy.
• Passion for health and wellness initiatives, particularly smoke-free campaigns.
• Ability to work effectively under pressure and manage multiple stakeholders.
• Detail-oriented with excellent organizational skills.
• Proficient in using CRM software and other customer support tools.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...