Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Dutch Speaking IT Support Specialist - Athens (Remote in Greece) image - Rise Careers
Job details

Dutch Speaking IT Support Specialist - Athens (Remote in Greece)

The House of Mercier is excited to announce a remote opportunity for a Dutch Speaking IT Support Specialist based in Athens (Remote in Greece). This role is ideal for individuals who thrive in a technology-driven environment and are dedicated to delivering exceptional customer service. As a vital member of our IT support team, you will assist our Dutch-speaking clients by resolving their technical inquiries and issues efficiently. If you are customer-focused and passionate about technology, this is the perfect opportunity for you to work from home while contributing to our clients' success!


Responsibilities

  • Provide outstanding IT support to Dutch-speaking customers via phone, email, and chat from a remote location.
  • Identify, troubleshoot, and resolve hardware and software problems effectively.
  • Document all client interactions and technical solutions in our ticketing system.
  • Collaborate with other technical teams to escalate complex issues and ensure timely resolutions.
  • Educate clients on the effective use of our IT services and products.
  • Assist in updating support documentation and knowledge base materials in Dutch.
  • Conduct follow-ups with clients post-resolution to confirm their satisfaction and address any further concerns.
  • Fluency in Dutch and English, both written and verbal; knowledge of additional languages is a benefit.
  • Experience in IT support or a customer-facing technical role is preferred.
  • Strong problem-solving skills and a knack for troubleshooting technical issues.
  • Excellent communication and interpersonal skills.
  • Familiarity with IT support systems, ticketing tools, and remote support technologies.
  • A collaborative team player with a positive attitude and a commitment to customer service.
  • A proactive approach to learning and a genuine interest in technology.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Good monthly Salary
  • 2 Extra Salaries Per Year
  • And More....

Average salary estimate

$0 / YEARLY (est.)
min
max
$0K
$0K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Posted 14 hours ago
Passion for Exploration
Dare to be Different
Customer-Centric
Diversity of Opinions
Inclusive & Diverse
Photo of the Rise User
Domino's Hybrid 617 North Milpas Street, Santa Barbara, CA
Posted 12 days ago
Photo of the Rise User
Posted 11 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 3, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!