Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Norwegian Speaking Customer Service Global Video Streaming Portal - Remote in GR image - Rise Careers
Job details

Norwegian Speaking Customer Service Global Video Streaming Portal - Remote in GR

The House of Mercier is excited to offer an exceptional opportunity for a Norwegian Speaking Customer Service Representative for a global video streaming portal, with the convenience of remote work in Greece. In this vital role, you will be responsible for providing outstanding support to our Norwegian-speaking customers, assisting them with inquiries related to their streaming accounts, resolving technical issues, and ensuring a seamless viewing experience. If you are passionate about entertainment and love helping customers, this position is perfect for you!


Responsibilities

  • Deliver high-quality customer service to Norwegian-speaking users via phone, email, and chat, addressing their inquiries and concerns.
  • Assist customers with account management, subscription inquiries, and troubleshooting technical issues related to video streaming.
  • Document customer interactions accurately, ensuring follow-up on unresolved issues and maintaining comprehensive records.
  • Collaborate with technical support teams to escalate more complex issues and ensure timely resolutions.
  • Stay updated on the latest products, features, and services of the streaming platform to provide informed support.
  • Achieve performance targets related to customer satisfaction, response time, and issue resolution.
  • Participate in training sessions to enhance product knowledge and cultivate customer service skills.
  • Fluency in Norwegian and English, both written and spoken.
  • Experience in customer service, preferably in the entertainment or technology sector.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Technical proficiency and a keen interest in video streaming technologies.
  • Ability to work effectively in a remote team environment.
  • Detail-oriented with strong organizational skills.
  • Flexibility to work varying shifts, including evenings and weekends as needed.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Good monthly Salary
  • 2 Extra Salaries Per Year
  • And More....

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 2, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!